Senior Network Technician

Leidos • Fort Belvoir, VA

134d • $89,700 - $162,150

About The Position

Leidos is seeking a Senior NOSC (Network Operations and Security Center) Technician/Network Administrator to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. This position is located in Fort Belvoir, VA and requires U.S. citizenship and an active TS/SCI clearance. SHIFT: Nights (1800 - 0600) every Thursday, Friday, and Saturday, as well as every other Wednesday.

Requirements

• BS degree and 8 - 12 years or Masters with 6 - 10 years of prior relevant experience in a network operations, help desk, or IT support role.
• Oral and written communication for change procedures, and management updates to all levels of government and contractor leadership.
• Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar).
• Experience with Remedy Ticket system.
• Proficient in Active Directory and managing user accounts and security groups.
• Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols.
• Strong problem-solving and communication skills.
• Ability to work in a high-availability, fast-paced environment with attention to detail.
• Must possess an active Security+ or equivalent prior to start.
• Must be a U.S. citizen and hold an active DoD TS/SCI at time of consideration.

Responsibilities

• Support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis.
• Maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments.
• Lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
• Monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures.
• Provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment.
• Triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution.
• Report and conduct triage with vendors, DoD, and Government agencies.
• Draft and send Outage Notification email reports for critical network events.
• Provide application support to various DTRA offices as designated in Service Level Agreements (SLA).
• Support Tier I-III system, networking, and engineering personnel.
• Oversee real-time monitoring of global enterprise networks using DoD-approved tools.
• Develop and enforce operational procedures, incident response workflows, and escalation protocols.
• Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts.
• Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to senior leadership.
• Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments.
• Correlate events and incidents for management of Information Technology (IT) Services.
• Provide great and prompt customer service to DTRA personnel.
• Document and communicate degradation of services or outage issues to customers.

Benefits

• Pay Range $89,700.00 - $162,150.00

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree