AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Senior Network/Systems Tools Engineer: To support the Intelligence Sector. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: System Architecture: Design, implement, and maintain the OpenText Network Operations Management (NOM) system architecture, with a specific focus on the Operations Bridge for the Transformation and Integration Cloud (OPTIC) Data Lake, ensuring a scalable, resilient, and secure platform for enterprise network management, performance monitoring, and compliance reporting. Security & Compliance: Provide SME support and guidance to junior administrators and operators that manage user accounts, permissions, and access controls within NOM to ensure data security and compliance. Administration & Maintenance: Plan, install, configure, secure, upgrade, and patch the OPTIC Data Lake (DL) in containerized environments (e.g., Kubernetes). Conduct similar duties for the Juniper Routing Director (formerly Paragon), which runs Kubernetes with a Linux base OS. Develop and maintain API integrations using REST APIs and connectors to connect both platforms with other enterprise systems and applications. Performance & Optimization: Monitor and optimize the performance and stability of the OpenText NOM and OPTIC DL systems, proactively identifying and resolving performance bottlenecks. Configuration: Configure and manage data ingestion into the OPTIC Data Lake, ensuring seamless integration of topology, events, and metrics from various sources. Data Management & Reporting: Administer the OPTIC DL, including data ingestion, storage, backup, and restore processes, and manage Stakeholder Dashboards and reports for capacity planning and trend analysis. Troubleshooting & Support: Troubleshoot and resolve complex technical issues related to installation, configuration, performance, and integrations, working with vendor support when necessary. Documentation & Training: Create and maintain comprehensive technical documentation according to standards. Automation: Automate routine operational processes using scripting (e.g., Python, Ansible, PowerShell) to increase efficiency and reduce manual workload.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
5,001-10,000 employees