Saint Francis Health System-posted 2 months ago
Full-time • Senior
5,001-10,000 employees

The Senior Network Infrastructure Engineer leads the planning and implementation of network projects. This role determines requirements, performs pre-project planning, project implementation and provides operational technical support to meet expected functionality of new or existing network hardware or software systems. The engineer leads in providing technical support for network-related incidents, proactively monitors system health and ensures all configurations comply with hospital security policies, Health Insurance Portability and Accountability Act (HIPAA) regulations, and industry standards. They develop and maintain accurate network documentation and lead projects requiring cross-functional collaboration.

  • Establishes network goals and objectives which are consistent with Saint Francis Health System (SFHS) information systems' overall project planning and objectives.
  • Provides operational technical support to computer services, application programming, user departments, and outside clients as required to remedy technical difficulties and to meet the service level objectives.
  • Provides technical planning for user, information services, and network services departments.
  • Performs business hours and after hours on-call responsibilities as required.
  • Performs site visits and support work across hospital campuses and remote clinic locations as needed.
  • Plans, designs, configures, and implements network software/hardware with minimal impact to overall network availability and performance.
  • Designs and ensures the functional, operational and administrative, requirements and specifications for networks are met in accordance with institutional and departmental policy and procedures.
  • Plans, implements, and ensures that network software systems are maintained at optimum levels of product maintenance as specified by respective vendors, and as appropriately enhanced for use at Saint Francis Health System.
  • Develops and maintains complete standards and documentation for networking hardware, software architectures, and configurations.
  • Bachelor’s degree in Computer Science, Telecommunications Engineering, or related field, preferred.
  • Minimum 3 years related experience.
  • 3 years of large network infrastructure (>1000) support experience, preferred.
  • Solid knowledge and in-depth understanding of Windows workstation support, TCP/IP transport, routing protocols, physical network design and troubleshooting.
  • High-level knowledge of enterprise infrastructure technologies, including networking (BGP, OSPF, MPLS, VLANs) and server operating systems (Windows Server, Linux, Unix).
  • Deep knowledge of enterprise security integration, including firewalls, VPNs, IDS/IPS, NAC, and zero-trust frameworks.
  • Strong knowledge of infrastructure monitoring and performance management tools, such as SolarWinds, Splunk, Wireshark, and Microsoft System Center.
  • Knowledge of automation tools, such as Python and Ansible.
  • Aruba Certified Associate – Mobility (ACA – Mobility), Aruba Certified Professional – Mobility (ACP – Mobility), Juniper Networks Certified Internet Associate – JNCIA, Juniper Networks Certified Internet Specialist – JNCIS, Fortinet Certified Fundamentals (FCF), or Fortinet Certified Associate (FCA), preferred.
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