American Express-posted about 1 month ago
Full-time • Mid Level
Hybrid • Phoenix, AZ
5,001-10,000 employees
Credit Intermediation and Related Activities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Millions of customers depend on our infrastructure. We depend on you. The success of our entire company rests on our systems, networks, and people. Our Senior Infrastructure Engineers understand that delivering on that promise requires a robust, scalable, and efficient infrastructure. If you're a Data Infrastructure Expert and understand the value of supporting technology and the people who depend on it, American Express is a great company to build your career with. As a Senior Infrastructure Engineer at American Express, you will have the following responsibilities:

  • Design and implement American Express data network solutions
  • Function as a technical Subject Matter Expert for American Express data networks including Global WAN, SD-WAN, IPSec VPN, MAN, LAN, and VXLAN Fabrics
  • Evaluate and track vendor code vulnerabilities
  • Document DR Plans for various network products
  • Evaluate new and emerging network products and solutions
  • Ensure new platforms and technologies align to business and IT strategy
  • Assist with network automation initiatives
  • Provide Level 3 troubleshooting and support for critical network issues or outages
  • Coach, mentor, and train less experienced colleagues as required
  • Provide architectural governance; review projects to ensure alignment to architectural standards and technical strategy
  • Partner with third party vendors and carriers to ensure quality delivery and adherence to standards
  • Ability to work occasional nights and weekends
  • 7+ years of experience in building and supporting Enterprise-scale data networks
  • Expert level knowledge in routing protocols such as BGP and OSPF
  • Expert level knowledge in routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
  • Expert level IP knowledge, including TCP, UDP, and ICMP
  • Strong knowledge of Cisco switching and routing platforms (Catalyst, Nexus, ISR/ASR)
  • Strong knowledge of Arista switches
  • Experience with the following:
  • SD-WAN technology and platforms
  • IPSec VPN technology and platforms
  • Public cloud environments such as AWS, GCP, and Azure
  • Data center space provider offerings (Equinix Fabric, Megaport, etc.)
  • Network automation and scripting
  • Analyzing packet traces
  • Good understanding of security infrastructure, including firewall concepts
  • Ability to work under pressure and efficiently manage workload on multiple projects simultaneously
  • Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
  • Must be able to function effectively both individually and within a team
  • F5 Application delivery controllers
  • Cisco CCIE or CCNP preferred
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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