Senior Network Infrastructure Engineer

Ropes & Gray•Boston, MA

62d•Hybrid

About The Position

This position in the IT Department is responsible for the design and maintenance of the firm's data networks. Responsibilities include ensuring the stability, integrity, and performance of these network services. This includes assisting in the plan, design, and development of local area networks (LANs), metropolitan area networks (MANs), wide area networks (WANs), wireless networks, and security infrastructure across the organization. This individual will also assist in the analysis and resolution of network, wireless, VOIP, and video hardware and software problems in a timely and accurate fashion.

Requirements

Bachelor's Degree or equivalent experience
5+ years experience in the network field
Proven experience and success with maintaining networks including LAN, MAN, WAN, DNS, DHCP, Optical Networking, DWDM, Wi-Fi, WAN Optimizers, SD-WAN, load balancers, NAC, PKI, micro-segmentation, and security (firewalls, VPN, DMZ, and IDS) infrastructure.
Proven experience with network security principles and general network management best practices.
Hands-on knowledge of LAN/WAN protocols and technologies including BGP, OSPF, MPLS, VPLS, Ethernet, Spanning Tree, TCP/IP, SNMP, CDP, LLDP, SIP, H.323, QoS, Multicast, Anycast, 802.1x, 802.1Q, Radius, DHCP, DNS, HSRP, GLBP, vPC, LACP, VRF, SSH, PKI, PBR, NTP, DWDM, DSCP, IPSec and Wi-Fi.
Proven experience configuring Cisco switches and routers; DNS, DHCP, Checkpoint firewalls, F5 Load balancers, and Wireshark.
Strong verbal and interpersonal skills
Strong analytical and problem-solving skills
Strong customer service skills
Strong team skills
Strong project management skills
Experience working in a multi-office/international environment
Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
Must be a self-starter who understands the details within a much larger content.
Ability to work effectively in a culturally and educationally diverse environment.
Ability to work in a teamwork/collaborative style and environment.
Must be creative and flexible to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
Must be a team-oriented person who can share information, goals, opportunities, successes and failures with the appropriate parties.
Ability to organize, plan and carry out multiple related activities.
Must pay attention to details and have the ability to follow up and follow through.
Ability to work effectively in a multi-office environment across time zones.
Some travel to other offices will be necessary (about 3-6 times per year, as needed).
Regular on-call rotation duties.

Nice To Haves

Experience with or strong working knowledge of Microsoft certificate servers, F5, Infoblox, Cisco ISE, Cisco Wi-Fi, Illumio, Netscout Infinistream, Silver Peak WAN optimizers and Microsoft Azure are a major plus.
Preferred certifications, not required: CCNA/CCNP, CCDA, CCSP
Experience working with carriers to troubleshoot Internet, MAN and WAN circuit problems.
Familiar with packet capture and analysis tools.
Become proficient with new and emerging technologies the firm integrates into our environment.
Travel to firm sites and vendor conferences.

Responsibilities

Participate in the design and architecture of the firm's data network environment.
Participate in the design, deployment, and maintenance of various network systems and components including: routers, switches, internet services, wide area network services, wireless networks, VPNs, firewalls, load balancers, DNS, DHCP, traffic acceleration/optimization, video networks and related infrastructure, VOIP network and related infrastructure, Security, and performance management and monitoring systems.
Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
Evaluate emerging technologies and recommend purchase, development, or enhancement of network hardware and software.
Establish performance standards, processes, policies, and procedures.
Provide senior level technical support for network elements and systems.
Monitor network performance and troubleshoot problem areas as needed.
Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
Create and maintain documentation for network architecture and network configuration.
Assures knowledge transfer for new systems.
Coordinate with other members of the firm for business continuance program.
Coordinate with other members of the IT group for business continuance and disaster avoidance/recovery programs.
Performs other work-related duties as assigned

Benefits

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members.
The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.

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