TDS Telecom-posted 12 days ago
Full-time • Mid Level
Remote
5,001-10,000 employees

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? In this role as a highly technical Senior Network Engineer, you will lead large, complex projects involving network design, engineering, configuration, and operations across TDS’s integrated voice, video, and data infrastructure. In this role, you will serve as a subject matter expert in multiple network technologies, integrating diverse solutions to create a cohesive and reliable network environment. You will proactively drive improvements to processes and standards within Technology and Service Delivery, while collaborating extensively with vendors and contingent workers, assisting with escalations, and mentoring team members. This position requires strong leadership capabilities to successfully guide large project teams and support management in analyzing the business impacts of technology decisions, often presenting recommendations and results to senior leadership. In this role, you will perform these duties in one of the following Network Services functional areas: Network Infrastructure Planning Network Architecture Network Architecture, Design & Technology Assessment Network Engineering Data Network Engineering Technology Development Operational Readiness Network Translations Circuit Design Network Design Configuration Management Advanced Technical Support Service Activation Design in GIS (DB620, DB621) This position has the ability to work remotely in any of the states in which TDS Telecom operates.

  • Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure.
  • Makes use of quality improvement techniques, and participates in process improvement and management activities.
  • Mentor co-workers on essential TDS network technologies, processes, network equipment, and products.
  • Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use.
  • Grow technical skills as they pertain to TDS's network infrastructure through a variety of mechanism including self-training, formal classes and coaching.
  • Bachelor’s degree (or higher) -OR- 4+ years professional work experience.
  • 6+ years experience in Voice, Data, or Video networking.
  • Is familiar with the following area and has subject matter expertise in multiple technologies and their inter-workings: Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX. Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM. Voice Switching technologies including Legacy TDM and Softswitch technologies. TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV. Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications. Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts.
  • Able to lead a cross-functional group to work complex network issues/projects.
  • The ability to manage changing priorities for yourself and others and to handle several complex network tasks concurrently. Able to set priorities.
  • Scope of responsibility is primarily set by employee based on management direction and department strategy.
  • Able to lead diverse individuals/teams. Able to interact and work with others as part of a team and remove barriers to the team’s success.
  • Proactively identifies complex issues and is able to lead cross-functional groups to resolve. Has the knowledge and skills to escalate issues when appropriate. Possesses expert knowledge of internal processes and tools and drives changes when necessary.
  • Ability to analyze technological solutions to meet business needs.
  • Ability to lead change.
  • Excellent organizational and written/verbal communication skills.
  • Excellent presentation skills. Able to present concepts to senior management.
  • Able to represent TDS at industry functions.
  • Positive attitude and company focus are required.
  • Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools.
  • The ability to make timely decisions.
  • The ability to organize priorities (self and others) to achieve maximum performance cost effectively.
  • Basic mathematical and statistical analysis.
  • Knowledge of business analysis tools (including, but not limited to cost-benefit analysis, NPV, IRR)
  • Ability to travel as necessary if the needs of the business dictates.
  • If the needs of the business dictate, perform network tasks outside normally scheduled business hours to complete project work, provide on-call support and/or implement scheduled network changes.
  • Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs
  • Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time
  • In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.
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