Senior Network Engineer

Cracker Barrel•Lebanon, TN

About The Position

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. See for yourself. Apply now. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. They say you are the company you keep—And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone’s life can feel big—But it’s often the smallest moments that make the deepest impact. We’re all in this together—to make a real difference for our guests, every day. That’s why, at Cracker Barrel, you’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more—somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots—always serving up more than a meal.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.
Deep understanding of networking concepts such as TCP/IP, DNS, DHCP, and subnetting.
Knowledge of network protocols and standards (e.g., Ethernet, MPLS, BGP, OSPF).
Ability to design scalable and efficient network architectures.
Experience with network topology design and implementation.
Familiarity with network hardware such as routers, switches, firewalls, and wireless access points.
Experience with hardware configuration and troubleshooting.
Knowledge of network security principles and best practices.
Ability to implement and manage security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
Proficiency with network monitoring tools (e.g., Wireshark, SolarWinds, Nagios).
Skills in performance tuning and optimization.
Ability to write scripts for network automation using languages like Python, Perl, or Bash.
Familiarity with automation tools and frameworks (e.g., Ansible, Puppet).
Understanding of wireless networking standards (e.g., Wi-Fi, Bluetooth).
Experience with wireless network design and troubleshooting.
Strong analytical and troubleshooting skills.
Ability to diagnose and resolve complex network issues.
Excellent verbal and written communication skills.
Ability to explain technical concepts to non-technical stakeholders.
Ability to prioritize tasks and manage time effectively.
Skills in handling multiple projects and deadlines simultaneously.
Ability to work well with other IT team members and departments.
Willingness to share knowledge and assist colleagues.
Skills in planning and executing network projects.
Ability to manage resources and timelines effectively.
Security Awareness.
Understanding of regulatory requirements and industry standards (e.g., GDPR, HIPAA).
Ability to ensure network infrastructure complies with organizational policies and regulations.
Skills in identifying and responding to security incidents.
Ability to conduct security audits and vulnerability assessments.
Willingness to stay updated with the latest networking technologies and trends.
Ability to quickly learn new software and tools.
Flexibility to adapt to changing technologies and organizational needs.
Ability to handle unexpected issues and changes in priorities.

Responsibilities

Network Design and Implementation Design and plan network infrastructure to meet organizational needs.
Implement network solutions including routers, switches, firewalls, VPNs, and wireless systems.
Network Maintenance and Monitoring Monitor network performance and ensure optimal operation.
Perform network maintenance and system upgrades, including service packs, patches, and security configurations Troubleshooting and Problem Resolution Diagnose and resolve network issues, including connectivity problems and performance bottlenecks.
Provide technical support for network-related issues.
Security Management Implement and manage network security measures to protect against cyber threats.
Conduct regular security audits and vulnerability assessments.
Configuration Management Configure network devices and services, such as VLANs, VPNs, and QoS.
Maintain accurate records of network configurations and changes.
Documentation and Reporting Create and maintain detailed documentation of network architecture, configurations, and procedures.
Generate reports on network performance, incidents, and security status.
Capacity Planning and Optimization Monitor network usage and plan for future capacity needs.
Optimize network performance through tuning and upgrades.
Collaboration and Coordination Work closely with other IT team members and departments to ensure seamless network integration.
Coordinate with vendors and service providers for network-related services and support.
Disaster Recovery and Backup Develop and implement network disaster recovery plans.
Ensure network data is backed up and can be restored in case of failure.
Compliance and Policy Enforcement Ensure network infrastructure complies with organizational policies and regulatory requirements.
Enforce network usage policies and procedures.
Training and Support Provide training and support to IT staff and end-users on network-related topics.
Research and Development: Stay updated with the latest networking technologies and trends and recommend improvements.