Senior Network Engineer

Qualys, Inc.•Foster City, CA

64d•$110,000 - $130,000

About The Position

As a Sr Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to meet our growth challenges and do so consistently and excellently. The Senior Network Engineer will be responsible for working on new and existing network-related operations and projects with key business groups and teams to perform key improvements over the longer term.

Requirements

In depth experience with Palo Alto Network firewall implementation and troubleshooting.
Experience implementing technical standards, policies, procedures, and documentation.
Excellent communication skills with the ability to communicate with tech and non-tech team users.
Ability to manage and troubleshoot firewall and routing issues.
Knowledge of network systems - switching, routing, 802.1x, RADIUS and TACACS
Experience with routers, switches, firewalls, VPNs, SD-WAN, and wireless LAN controllers
Knowledge about Change management and Change ownership
Create and maintain network documentation, including technical drawings and Network inventory

Nice To Haves

Experience with multi-site routing, peering, and disaster recovery network architectures is considered a plus
Formal hardware training and/or certifications from one or more of the following vendors: Cisco Systems (CCNA, CCNP), Palo Alto Networks.
Previous experience managing SaaS, e-commerce websites, and/or on-demand services

Responsibilities

Operates and administers network management and security monitoring systems along with voice products and network application systems
Identification and resolution of hardware, software, or architectural issues in any of the corporate networks supporting all Qualys sites and employees.
Analyzing systems errors or anomalies, as well as specific network performance issues and/or error messages, to ensure maximum uptime and service quality
Troubleshooting, in conjunction with Operations, Engineering, and QA teams, Web, API, and other system issues at a per-packet level via packet trace and sniffer analysis.
Prepares and conducts technical briefings, training sessions, policy development, in-depth technical studies, and development of plans and specifications
Knowledge of LAN/WAN/WLAN/SD-WAN systems to design and install IP networks.
Designs and implements network solutions. Provides technical support to internal staff
Handles technical issues and incidents through hands-on troubleshooting
Liaise with customers, vendors, and other personnel for problem resolution
Performs other duties as assigned