UnitedHealth Group-posted 3 months ago
$89,800 - $176,700/Yr
Full-time • Mid Level
Remote • Plymouth, MN
5,001-10,000 employees
Insurance Carriers and Related Activities

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. As a member of the larger IT Infrastructure team, provide technical support for system-wide data and voice networks. This position requires knowledge of multiple systems including network circuits, routers, switches, wireless infrastructure, UPS's and other power management systems, as well as voice and contact center systems and applications. May mentor lower-level engineers as requested. Will provide service that requires an understanding of the customers technical and business environment. Will include on-call rotation requiring work outside regular business hours. Partner with teams across IT to develop integrated solutions.

  • System administration and documentation
  • Work primarily remote, but may need to be on site approximately 30% as business needs require
  • Responsible for complex configuration and maintenance of voice and data network equipment and applications
  • Install, maintain and support data and voice networks and related applications
  • Document supported network and telecommunications systems following defined documentation standards
  • Provide expertise in the development of technical standards and operational procedures
  • Participate in planning and engineering of network and telecommunications systems
  • Maintaining and troubleshooting vendor network circuits
  • Work across IT to develop integrated solutions for customer needs
  • Diagnose and resolve voice and data customer issues
  • Proactively identify customer issues with familiarity to their technical and business environment
  • Provide on-call support which may result in working outside of regular business hours
  • Other duties as assigned
  • 5+ years of experience supporting network infrastructure and technology
  • Ability to work on-call
  • Ability to work outside of standard daytime hours as the business requires
  • Ability to travel to Allina sites in the Twin Cities and out of state areas as needed
  • Must live in MN or WI
  • Bachelor's degree in computer science, information systems or related field
  • Cisco technical certification
  • Experience with Cisco ACI
  • Experience with Cisco SDA architecture
  • Experience with Cisco platforms: Cisco Catalyst 9300, 9400, 9500 switches. Cisco Nexus switches, 4000 and 8000 series routers
  • Experience with Cisco wireless infrastructure, including 9800 controllers
  • Ekahau design experience
  • Experience with routing protocols and WAN architecture
  • DAS (Distributed Antenna Systems) experience
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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