Senior Network Engineer II

GTA • Tamuning, GU

112d

About The Position

The Senior Network Engineer-1 role is responsible for Tier-3 engineering functions supporting the various data, voice and video networks and associated services. They work in collaboration with the Tier-2, Tier-4 and Network Operation Centers teams to help drive resolution of core network elements and troubles impacting customer services.

Requirements

• Four years of college resulting in a bachelor's degree and/or equivalent Advanced Technical Certifications focused on the Telecom / Communications Industry.
• Over eight years of experience troubleshooting complex network designs and related services.
• Expert level background in designing and provisioning of network services spanning multiple domains and network-oriented applications.
• Extensive background and experience in lab and proof-of-concept testing, quality assurance and technology/application proof of concept benchmarking.
• Eight or more years of previous professional experience in a large, diverse, and multi-location Service Provider environment.
• Eight or more years performing analysis, debugging and resolving network hardware and software problems in a production and lab network.
• Regular, punctual, and consistent attendance.
• Must be able to work any shift and weekends, variable schedule(s) as necessary to meet the needs and goals of the business.

Nice To Haves

• Previous sales engineering or network design experience.
• Experience with Telco provisioning processes.
• Project Management experience.

Responsibilities

• Expert levels of problem solving and analytical ability to analyze complex, detailed structures.
• Expert levels of writing skills and ability to communicate effectively through concise writing.
• Previous sales engineering or network design experience is a plus.
• Experience with Telco provisioning processes and Project Management experience is a plus.
• Expert levels of experience using network analysis, management and performance monitoring tools to evaluate product and service behaviors.
• Expert levels of working experience with troubleshooting tools such as traceroute, dig, netdump/snoop, and packet analysis applications.
• Professional experience with security related Internet information sources, IETF RFC Standards and ITU-T Specifications.
• Experience with Visio or equivalent design software creating detailed network diagrams.
• Strong sense of accountability, responsibility, dedication and commitment to planning/organizing.
• Ability to work independently with minimal direction including with follow-up.
• Ability to work with abstract concepts, requiring interpretation, extrapolation or logical derivation principles.
• Critical decision-making processes (makes sound, well informed, fact-based decisions).
• Results driven with a sense of urgency.
• Change Management: adapts to new information, changing conditions, or unexpected obstacles.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
• Possesses the appropriate level of technical/functional expertise and knowledge.
• Customer service orientation.
• Ability to manage multiple priorities, functions and tasks.
• Flexibility to adjust quickly to many moving facets of the job.
• Ability to make quick situational assessments and react accordingly.
• Requires leveraging leadership and a variety of technical skills to work across internal groups; as well as with vendors and industry partners to support service offerings and infrastructure capabilities.
• Requires alertness and attention to detail.

Benefits

• Equal Opportunity Employer dedicated to building an inclusive and diverse workforce.
• Commitment to creating long term impactful change throughout the company and community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Telecommunications
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees