Senior Network Engineer (Hybrid | Norfolk, VA)

Portfolio Recovery Associates • Norfolk, VA

304d • Hybrid

About The Position

The PRA Network Services Team is seeking a Senior Network Engineer, a highly skilled IT professional responsible for assisting in the design, implementation, maintenance, and optimization of complex network infrastructure (both hardware and software). This role ensures high availability, network and data security, and optimal performance while also providing technical leadership and mentoring to junior engineers. This position is Hybrid | On-site as needed | Must be within a commutable distance to Norfolk, VA.

Requirements

• 3+ years' experience in enterprise networking environments is required.
• Proven experience in Network Solutions (Cisco, VOIP, Palo Alto, Big-IP F5, etc.).
• Certifications: CCNA (required); CCNP (desired).
• Ability to work in a fast-paced environment.
• Ability to work autonomously and collaborate effectively across teams.
• The ability to independently troubleshoot complex issues and demonstrate strong self-starting capabilities.
• Ability to make quick and informed decisions.
• Customer focused and service oriented.
• Requires exceptional analytical skills and extensive professional office experience.

Nice To Haves

• Azure concepts is a plus.

Responsibilities

• Designing, Planning, Managing and Supporting Network Infrastructure in a Global Enterprise.
• Expert level knowledge of Network solutions (including but not limited to: Cisco, VOIP, Palo Alto, Big-IP F5, etc.).
• Enterprise based knowledge on supporting Routing and Switching protocols, Firewall and Network Security, LAN/WAN/MAN, wireless, SDWAN, VoIP, VPN access, and Internet routing.
• Network Authentication and On-Boarding access to include RSA, Identity Services Engine, and Cloud Operations.
• Perform troubleshooting analysis of Network for all PRA offices while working closely with various departments/business units within the global organization, global IT staff, and vendors/service providers.
• Provide technical guidance to Network team members for trouble ticket completion and infrastructure configuration.
• Document network challenges, problems and resolution for future reference.
• Identify areas of improvement and provide recommendations on improving Network Infrastructure.
• Manage, guide and mentor the efforts of the entire Network Services Team supporting and troubleshooting PRA networks.
• Provide performance, capacity, inventory and licensing reports on PRA Networks.
• Review network designs provided by external vendor partners to ensure operational efficiency and escalate any concerns on proposed designs to team management.
• Recommend improvements to enhance technical capabilities of the PRA networks solutions and services and to reduce operating costs.
• Create and Maintain Network Services documentation (Network Diagrams, Work Instructions and SOPs, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Management of Companies and Enterprises