American Express-posted about 1 year ago
$110,000 - $190,000/Yr
Full-time • Senior
Phoenix, AZ
Credit Intermediation and Related Activities

As a Senior Infrastructure Engineer at American Express, you will play a critical role in designing and implementing data network solutions that support millions of customers. This position requires expertise in enterprise-scale data networks and involves working with various technologies to ensure robust, scalable, and efficient infrastructure. You will also mentor less experienced colleagues and partner with third-party vendors to deliver quality solutions.

  • Design and implement American Express data network solutions
  • Function as a technical Subject Matter Expert for American Express data networks including Global WAN, SD-WAN, IPSec VPN, MAN, LAN, and VXLAN Fabrics
  • Evaluate new and emerging network products and solutions
  • Ensure new platforms and technologies align to business and IT strategy
  • Assist with network automation initiatives
  • Provide Level 3 troubleshooting and support for critical network issues or outages
  • Coach, mentor, and train less experienced colleagues as required
  • Provide architectural governance; review projects to ensure alignment to architectural standards and technical strategy
  • Partner with third party vendors and carriers to ensure quality delivery and adherence to standards
  • Ability to work occasional nights and weekends
  • 7+ years of experience in building and supporting Enterprise-scale data networks
  • Expert level knowledge in routing protocols such as BGP and OSPF
  • Expert level knowledge in routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
  • Expert level IP knowledge, including TCP, UDP, and ICMP
  • Strong knowledge of Cisco switching and routing platforms (Catalyst, Nexus, ISR/ASR)
  • Strong knowledge of Arista switches
  • Experience with SD-WAN technology and platforms
  • Experience with IPSec VPN technology and platforms
  • Experience with public cloud environments such as AWS, GCP, and Azure
  • Experience with data center space provider offerings (Equinix Fabric, Megaport, etc.)
  • Experience with network automation and scripting
  • Good understanding of security infrastructure, including firewall concepts
  • Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
  • Ability to work under pressure and efficiently manage workload on multiple projects simultaneously
  • F5 Application delivery controllers
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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