Senior Network Administrator (50% Travel)
About The Position
As a Senior Network Administrator on our project, you'll lead network support for the VA’s EHR deployment and training project. You will be the senior SME overseeing and providing technical mentorship to staff at various sites across the country and ensuring network resolution. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for support during installations and ongoing support for issue resolution, potential for onsite support tasks, and you will be operating with limited supervision. You will be responsible for baseband network Connectivity-Configuration, Management, Issue Resolution Internet Connectivity- Configuration, and Issue Resolution as well as Wi-Fi hardware configuration/management. Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution. In this role you will be deploying, setting up equipment, configuring, and supporting around the VA medical center campus and training facilities. May have occasional weekend hours and evening hours in support of field staff in the region.
Requirements
- 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
- Experience with designing, analyzing, configuring, implementing, and troubleshooting complex network architectures
- Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
- Experience leading technical teams and troubleshooting multiple sites concurrently
- Experience with network hardware - Install, Configuration, Management, and Issue Resolution
- Experience with analyzing network traffic and determining root causes for network issues
- Knowledge of routing protocols and network technologies such as Fortinet Routers
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
- Frequently traversing around facilities and positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Possession of excellent written and verbal communication skills
- Ability to draw logical and physical network topologies using Microsoft Visio
- Ability to travel up to 50% of the time and requires frequent travel by vehicle and must be able to drive safely and navigate a variety of routes. Must possess a valid driver’s license. Occasional air travel may also be required.
- Bachelor’s degree in computer science, Engineering, Information System, Information Technology or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree
Nice To Haves
- Possession of strong critical thinking and error assessment capabilities
- Public Trust Clearance
- Network Migration experience
- Ability to travel up to 50% of the time
- Worked with Cisco 9300 & 9800 series switches
- Juniper & Cisco Access Points
- LCAT: Network Administrator, Senior
- Bachelor’s degree in computer science, Engineering, Information System, Information Technology or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree
Responsibilities
- Lead network support for the VA’s EHR deployment and training project
- Oversee and provide technical mentorship to staff at various sites across the country and ensuring network resolution
- Responsible for support during installations and ongoing support for issue resolution, potential for onsite support tasks, and you will be operating with limited supervision
- Responsible for baseband network Connectivity-Configuration, Management, Issue Resolution Internet Connectivity- Configuration, and Issue Resolution as well as Wi-Fi hardware configuration/management
- Responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution
- Deploying, setting up equipment, configuring, and supporting around the VA medical center campus and training facilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
