Senior Network Administrator/Network Operations Lead

SOS International LLC • HI

77d

About The Position

Join SOSi at the forefront of defense technology as a Senior Network Administrator/Network Operations Lead based at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. Be part of a dynamic team powering IT solutions for USINDOPACOM and supporting over 5,000 mission-critical users across the Pacific theater. From managing complex networks to solving high-stakes technical challenges, your expertise will help drive agile, time-sensitive Command and Control (C2) strategies that shape global operations. If you're ready to innovate where it matters most, this is your mission.

Requirements

• Active in-scope TOP SECRET clearance with SCI eligibility.
• Bachelor’s Degree in IT, Networking, or similar; or 8+ years of experience in network administration.
• DoD 8570 IAT-II compliant (Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND, SSCP).
• Cisco Certified Network Associate (CCNA) certification, or able to obtain within 6 months of hire.
• Expertise in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs.
• Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs).
• Strong problem-solving skills and the ability to troubleshoot network issues.
• Ability to work in a fast-paced environment and adapt to changing network requirements.
• Able to support 24/7 operations when necessary.
• Able to follow instructions and work both independently and in a team environment.

Nice To Haves

• Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL).
• Familiarity with Department of Defense (DoD) protocols and procedures.
• Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments.
• Knowledge of EverFox, Juniper, and other network technologies.
• Proficient in Help Desk and software applications (Jira, Service Now, Remedy).
• Awareness of Command and Control (C2) applications.
• Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning).
• Customer-service oriented with a willingness to participate and assist.

Responsibilities

• Oversee a high-performing team of administrators, analysts, and technicians across the Area-of-Responsibility (AOR).
• Ensure seamless, secure, and compliant network operations that support critical DoD communications.
• Drive the planning, monitoring, and maintenance of LAN/BAN/WAN infrastructure, Unified Communications, VoIP, VTC, firewalls, and cryptographic systems.
• Identify and prioritize network assignments and coordinate internal and external resources.
• Communicate and manage network-related responsibilities to the team.
• Participate in and provide feedback on network-relevant special projects.
• Continuously monitor operational status of networks and communicate status and changes.
• Track and resolve incidents regarding network infrastructure and related core services.
• Evaluate new services, technologies, software, tools, and devices for performance monitoring.
• Provide supervisory and administrative oversight of managed personnel.
• Validate SOPs and TTPs associated with current knowledge of relevant network technologies.
• Ensure compliance with custody and ownership of Government equipment.
• Configure and maintain Cisco routers, switches, ASAs, Taclane encryption devices, and Cisco VoIP systems.
• Implement and oversee Commercial Solutions for Classified (CSfC) and Taclane encryption methods.
• Support the maintenance of VDI environments for secure user access.
• Manage Cisco Unified Communications Manager (CUCM), VTCs, and other Cisco VoIP systems.
• Collaborate with the Cross-Domain Solutions team for secure information sharing.
• Liaise with POCs and customers to understand network needs and provide solutions.
• Follow guidance from the Operations Manager and adhere to established standards.
• Participate in related solution technologies and special projects.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree