Senior National Client Executive

Sodexo • Mount Holly, NC

269d • Remote

About The Position

Sodexo Live! is seeking a Senior National Client Executive for our Airport Lounge Business Segment. The National Client Executive will oversee the day-to-day business operations of lounge business and on-going client relationships. In this high-impact role, you will serve as the single point of contact for all locations, leading a geographically diverse team while delivering best-in-class hospitality experiences. You will oversee the day-to-day business operations and ongoing client relationships ensuring operational efficiency, financial success, and unparalleled guest experience.

Requirements

• Bachelor's Degree or equivalent experience.
• Minimum 10 years of management experience.
• Minimum 10 years of multi-unit, support, or strategic leadership experience.

Nice To Haves

• Experience in high-volume, high-end lounge environments.
• Strong understanding of compliance and safety standards in food service operations.
• Proven track record of building and maintaining client relationships.

Responsibilities

• Champion operational and strategic growth, ensuring excellence across all airport lounge locations.
• Lead a high-performing management team, working through geographically based District Managers and Food & Beverage Directors in a high-volume, high-end lounge environment.
• Develop & execute long-term growth strategies, ensuring seamless operations and continuous service innovation.
• Drive compliance & safety standards, upholding the highest quality and regulatory requirements across all sites.
• Foster strong interdependencies & collaboration, navigating the complexities of a bifurcated model and engaging with key stakeholders at all levels.
• Build and nurture long-term, high-impact client relationships.
• Act as the primary liaison for key client stakeholders, ensuring seamless alignment between their objectives, partners & service solutions.
• Oversee high-end food & beverage service operations across multiple locations, ensuring consistency, innovation, and superior quality.
• Implement rigorous safety protocols and compliance measures, ensuring adherence to regulatory standards, company policies, and industry best practices.
• Own and optimize P&L performance, ensuring financial health and sustainable growth.
• Build, mentor, and develop a high-performing management team across multiple locations.
• Ensure world-class hospitality experiences in premium environments such as airline lounges, luxury hospitality, and corporate facilities.
• Develop and execute long-term growth strategies, positioning Sodexo as a premier provider.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree