SENIOR MOTOR VEHICLE TECHNICIAN

State of CaliforniaSacramento, CA
71dOnsite

About The Position

This position is located at the DMV Headquarters in Sacramento. Under minimal direction of the Business Partner Operations Manager I, the Senior Motor Vehicle Technician (SMVT) is responsible for evaluating complex situations, developing recommendations for appropriate action in accordance with statues and established departmental policy, and generate correspondence to parties involved in the Departments Business Partner Automation program. Train, assist and advise Motor Vehicle Representatives and Control Cashiers on complex applications. All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply. The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position. To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process. You will find additional information about the job in the Duty Statement.

Requirements

  • Applicants must be eligible for appointment (e.g., must take and pass examination)
  • Applicants must have authorization to work in the United States
  • Fingerprint/Criminal Record Clearance is required before hire
  • Possession of the Minimum Qualifications will be verified prior to interview and/or appointment
  • Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Nice To Haves

  • PC/keyboard skills
  • Customer service experience
  • Written and verbal communications skills
  • Strong interpersonal skills
  • Excellent attendance

Responsibilities

  • Evaluating complex situations
  • Developing recommendations for appropriate action in accordance with statues and established departmental policy
  • Generate correspondence to parties involved in the Departments Business Partner Automation program
  • Train, assist and advise Motor Vehicle Representatives and Control Cashiers on complex applications.

Benefits

  • health, vision, and dental benefits
  • retirement plans (CalPERS)
  • savings plans (401K and 457b)
  • leave benefits
  • insurance (such as group legal insurance and group long term disability insurance)
  • employee assistance program

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Executive, Legislative, and Other General Government Support

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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