Senior Mortgage Processor

Teachers Federal Credit Union • Hauppauge, NY

3d • $32 - $39

About The Position

The Senior Mortgage Processor is responsible for collecting and preparing necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files. This role provides operational guidance to mortgage processors, supports workflow optimization, and maintains a reputation for reliability and exceptional service..

Requirements

• High School diploma required
• Minimum four years' experience in mortgage banking required
• Experience with the full lifecycle of the mortgage transaction required
• Expert knowledge of Conventional, Jumbo, FHA, and VA products, underwriting standards, regulatory compliance, and documentation review required
• Strong problem-solving and analytical skills required

Nice To Haves

• Up-to-date residential mortgage processing knowledge preferred

Responsibilities

• Performs the end-to-end processing of assigned mortgage files, ensuring accuracy and timely progression
• Serves as the primary liaison for borrowers, delivering clear and proactive communication throughout the loan process
• Reviews income, assets, credit, and employment data to confirm eligibility and identify potential risks
• Prepares files for underwriting submission with a focus on completeness and compliance with guidelines
• Collaborates with underwriters to resolve conditions promptly and efficiently
• Monitors pipeline status to ensure loans close on schedule
• Orders and tracks third-party reports (e.g., appraisal, title, tax transcripts, SSA-89)
• Ensures all documentation is properly labeled, indexed, and uploaded into the Loan Origination System (LOS)
• Maintains detailed, timely, and accurate notes within the LOS to ensure transparency and continuity
• Ensures files meet strict compliance standards and support successful internal and external audits
• Meets required closing timelines, internal SLAs, and turn-time expectations for loans moving into closing
• Partners with loan officers to support accurate loan structuring and manage borrower expectations

Benefits

• This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees