Senior Mortgage Processor

Arrow Bank NA • Glens Falls, NY

15h • $20 - $25 • Onsite

About The Position

Responsible for coordinating, organizing, and maintaining residential loan files. Works closely with Mortgage Originators, Mortgage Processing Supervisor and Mortgage Processing Team Lead to ensure timely and quality customer service. Focus on supporting the efficient and regulatory compliant processing of residential loan applications. This position is 100% in office in our Glens Falls, New York headquarters.

Requirements

• Customer Service and Communication Skills
• Strong Knowledge of Mortgage Processing
• Organizational skills
• Associate degree or equivalent experience preferred
• 3 years of experience in a business-related field preferred
• Encompass experience preferred
• Current NMLS registration or can complete NMLS registration
• Proficient in Microsoft Office Suite: Word, Excel, and Outlook as well as banking-related software
• Quality communication skills, both written and verbal; comfortable communicating with customers, attorneys, co-workers, and management
• Strong mathematical and organizational skills; ability to prioritize tasks and meet strict deadlines
• Thorough knowledge of mortgage products and services as well as basic knowledge of current lending regulations
• Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
• Must be able to repetitively use a telephone and computer mouse and keyboard.
• Ability to lift/move up to 15 lbs.

Responsibilities

• Complete mortgage processing activities for loans submitted to processing team. Review and document file for accuracy and completeness then submit to underwriting team.
• Provide timely underwriting submissions with department personnel and external service providers as appropriate. Communicate effectively with customers and sales team to obtain necessary documentation.
• Responsible for mortgage loan files once they are submitted to processing; gather, organize, and analyze documentation to prepare the loan for underwriting. Satisfy conditions needed to prepare the loan file for closing.
• Prepare, maintain, coordinate, and distribute residential loan files, regulatory disclosures and/or verification forms as appropriate to meet regulatory requirements and department workflows.
• Review pipelines for regulatory monitoring and notifications; track for file completeness.
• Assist with obtaining references for builder approval process and other assignments as needed.
• Work closely with Mortgage Processing Supervisor and Mortgage Processing Team Lead to assist with complex loans, special projects, and reporting as appropriate.

Benefits

• Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
• Medical, Dental, and Vision Insurance and Flexible Spending Plan
• Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
• Education and Tuition Reimbursement
• Employee Assistance Program for our employees and their immediate family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees