Senior Mortgage Loan Officer

University Federal Credit Union • Austin, TX

358d

About The Position

Join our dynamic team as a Mortgage Loan Officer (MLO) and play a pivotal role in fulfilling our purpose of empowering our members to achieve financial success and brighter futures. In this exciting opportunity, you will be instrumental in assisting members looking to purchase or refinance their homes, significantly impacting their life journey. Your core responsibility as an MLO involves understanding each member's unique financial needs and guiding them through our extensive suite of mortgage products to find the perfect fit. Our aspiration is to be loved by millions, and as an MLO, you will contribute to this goal by providing exceptional service and support to our members. You'll work collaboratively with our dedicated local teams, including in-house processing and underwriting experts, ensuring a seamless and efficient loan process. This role is perfectly suited for individuals who are passionate about providing exceptional financial solutions within a supportive, team-oriented environment. Embark on a rewarding career with us, where your efforts directly contribute to helping Members realize their home ownership dreams and secure brighter futures.

Requirements

• High school diploma or equivalent required
• Minimum of two (2) years of inside/outside sales experience required
• Minimum of two (2) years of mortgage loan origination experience required
• Must be bondable

Nice To Haves

• Bachelor's Degree preferred
• Bilingual in Spanish is preferred

Responsibilities

• Advise members by identifying the correct mortgage product for their housing needs and financial future
• Review and analyze credit and Desktop Underwriting (DU) findings
• Exhibit sales and financial analysis competency in the origination process, creating solutions and mortgage management plans for the member
• Actively seek opportunities to increase loan volume
• Exhibit strong consultative sales skills, analytic ability, knowledge of the mortgage bond market, and ability to perform and explain mathematical comparisons of the mortgage options available to the member
• Comply with RESPA, HMDA, and other laws and regulations
• Maintain knowledge of current mortgage guidelines
• Utilize CRM to consistently track and communicate all phases of the loan process from start to closing
• Serve as a liaison between involved parties in the mortgage transactions such as REALTORS, title company personnel and others
• Attend the closing when possible
• Make post-closing follow-up calls to ensure member satisfaction and request referrals
• Provide timely and accurate loan information to members
• Display a commitment to providing up-to-date and accurate information by attending a minimum of two professional seminars annually and pursuing on-going learning
• Serve as UFCU outside sales representative by actively identifying, soliciting, developing relationships with REALTORS, builders and other referral partners to increase mortgage lending business in the community
• Make calls and presentations to referral partners
• Create outside referral sources to generate 100% of monthly volume goals
• Develop and implement sales strategies designed to meet credit union and mortgage lending goals in the community
• Participate in industry professional associations to stay informed and educated on the mortgage industry
• Perform other duties as assigned
• Adhere to all company policies, procedures and business ethics codes
• Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to the MLO role

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees