Senior Mission Operations Engineer, Connected Warfare (Active Clearance)

ANDURIL INDUSTRIES•Tampa, FL

57d•$128,000 - $171,000

About The Position

Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril's flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn't quite right, we work with product teams to quickly address the issue on behalf of our customer. Grow your business through customer success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective. Understanding Anduril's value proposition and articulating how we can have an impact on a customer's problem set, from the executive level to the end user, is critical to positioning Anduril for the future. Shape our products to meet mission needs. Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process. Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You'll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers.

Requirements

Experience in technical program/account management roles
Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
Experience in program management and product deployment roles
Secret/TS Clearance with SCI eligibility strongly preferred
Willing to travel up to 50%

Nice To Haves

Experience working with US Special Operations Command.
Experience and familiarity with Joint intelligence, operational planning, targeting, and fires systems and workflows
Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles
Prior military or government acquisition and/or government contracting experience
Direct experience in management consulting or product management
Strong strategic insight to assess business opportunities and risks

Responsibilities

Serve in a customer-facing capacity, working directly with the US Special Operations Command and internal Anduril departments to develop and deploy Anduril integrated hardware-software C2 products to meet customer and operational needs.
Own the delivery of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps for SOCOM.
Design and implement user feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges found through the employment of Anduril C2 products during training, exercises, and normal use within unit schedules.
Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril C2 products.
Foster cross-business line collaboration by partnering support for service components and relevant government organizations to seamlessly integrate Anduril products across United States Armed Forces and internal Anduril customer bases, driving increased adoption and synergy.
Create a streamlined user feedback and engagement system, which include issue tracking, training sessions, refreshers, and focused preparation for large scale exercises and events.
Develop and maintain strong working relationships with internal stakeholders, including senior leadership, while ensuring trust, clear communication, and goal alignment across groups; effectively represent product capabilities to internal customers as necessary.

Benefits

Comprehensive medical, dental, and vision plans at little to no cost to you.
We cover full cost of medical insurance premiums for you and your dependents.
We offer an annual contribution toward your private health insurance for you and your dependents.
Anduril covers life and disability insurance for all employees.
Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Annual reimbursement for professional development
Company-funded commuter benefits based on your region.
Available depending on role eligibility.
Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
Pension plan with employer match.
Superannuation plan.