Senior Middleware Administrator

C.H. Robinson

8d•$77,000 - $173,600

About The Position

C.H Robinson is seeking an experienced Senior Middleware Administrator to join our App Hosting team. In this role you will serve as a senior technical resource responsible for the health, performance, and availability of our middleware environment. You will engage in high priority incidents to identify root cause, restore service as quickly as possible, and identify opportunities for future prevention. Beyond day-to-day operations, you will help drive technical direction, contribute to architecture discussions, develop and maintain team standards and documentation, and provide mentorship to less experienced team members where applicable. This role can be based only in Minesota, Chicago or Kansas City

Requirements

5+ years of enterprise experience maintaining, supporting, and deploying to production middleware and infrastructure environments
Deep experience with Microsoft Server technologies and IIS-based application hosting
Proficiency with Linux (RHEL), including administration and troubleshooting
Strong working knowledge of routing, load balancing, and traffic management technologies; must be comfortable configuring, managing, and troubleshooting platforms such as F5 and equivalent enterprise solutions
Experience with API gateway and application delivery technologies; examples include Azure Application Gateway, Azure API Management, or equivalent platforms
Strong understanding of networking fundamentals, including TLS/SSL configuration, certificate management, and traffic flow
Demonstrated proficiency with PowerShell scripting; familiarity with Bash and openness to additional scripting languages
Familiarity with monitoring and observability tools; experience with platforms such as Datadog or equivalent enterprise monitoring solutions
Proficiency with GitHub for source control and collaborative workflows
Ability to lead technical conversations, contribute to architectural discussions, and communicate effectively with both technical and non-technical stakeholders
Bachelor's degree in Computer Science, Software Engineering, MIS, or a related technical field; or equivalent professional experience

Nice To Haves

Experience with Cloudflare and Kong Gateway for load balancing, routing, and API management
Experience with container platforms and Kubernetes operations, including workload management via AKS, Rancher, or equivalent
Experience with configuration management tools such as Ansible
Experience with infrastructure-as-code tooling, particularly Terraform
Familiarity with Python as an additional scripting or automation language
Experience administering or integrating 3rd party messaging and middleware platforms such as RabbitMQ or similar
Familiarity with AI tools and large language model integrations; experience with prompt engineering and integrating AI capabilities into professional workflows or tooling
Exposure to or hands-on experience building and working with MCP (Model Context Protocol) servers is a plus
Demonstrated ability to write and maintain team standards, runbooks, and operational documentation
Proactive, accountable, autonomous, and solutions-oriented work style
Previous experience establishing and utilizing processes and metrics to manage and improve support activities

Responsibilities

Deploy and support web, middle-tier, and 3rd-party systems across on-prem and cloud platforms
Proactively ensure performance and availability of tools and systems via real-time monitoring and triage
Focus on incident prevention, mitigation, monitoring, and detection strategies
Investigate system resource capacity, performance, and anomalies
Troubleshoot platform and routing issues within on-prem and cloud environments, including configuration and management of load balancing, API gateway, and application delivery technologies
Drive automation initiatives to eliminate toil, increase efficiency, and enable delegation of support tasks using scripting and tooling appropriate to the environment
Work with monitoring and application teams to ensure proper alerting and observability for tools and systems
Create and maintain documentation, runbooks, and operational standards for team processes and procedures
Contribute to architecture and tooling discussions, helping inform and set technical direction for the team
Provide technical mentorship and guidance to junior team members where applicable
Participate in handoff and assumption of support and deployment activities to and from other regional team members
Participate in a 24x7x365 on-call rotation

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities