Senior Messaging Engineer

Hinshaw & CulbertsonLos Angeles, NY
23hRemote

About The Position

The Senior Messaging Engineer designs, implements, secures, and supports the firm’s enterprise messaging ecosystem across on-premises and cloud environments. This role is a key owner for Microsoft Exchange (on-prem and online), Microsoft 365, Teams, Intune, Proofpoint, and Microsoft Entra ID (formerly Azure AD), ensuring availability, security, compliance, and performance in a hybrid, multi-site law-firm environment. The engineer partners closely with security, infrastructure, and legal operations teams.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
  • 4+ years administering Microsoft Exchange, Windows Server, and Active Directory (on‑prem).
  • 3+ years managing Microsoft 365 tenants in hybrid scenarios.
  • Experience administering Proofpoint (or similar email security gateway).
  • Strong communication skills with technical and non‑technical audiences.
  • Ability to work independently and collaboratively; occasional after‑hours maintenance and on‑call.
  • Ability to occasionally lift up to 25 lbs of IT equipment; valid U.S. driver’s license.

Nice To Haves

  • Deep expertise with Exchange DAGs, Edge Transport, and high‑availability topologies.
  • Strong automation using Microsoft Power platform; source-control practices for scripts.
  • In‑depth knowledge of SMTP/MAPI/TLS and messaging security best practices.
  • Implement retention/eDiscovery with Microsoft Purview; partner with Legal.
  • Experience with email mailbox/database recovery and cross‑forest migrations.
  • Familiarity with VMware/Hyper‑V, enterprise monitoring, and archiving solutions.
  • Solid understanding of networking fundamentals and disaster‑recovery planning.
  • Strong analytical, communication, documentation, and project‑management skills.

Responsibilities

  • Design, configure, and maintain Microsoft Exchange (on‑prem) and Exchange Online with a focus on high availability, security, and resilience.
  • Administer and support Microsoft 365 services and Microsoft Entra ID, including federation/SSO and identity hygiene.
  • Manage upgrades, patching, change control, and configuration baselines across messaging platforms.
  • Provide Tier 2/3 support for Outlook and third‑party clients; resolve complex mail‑flow problems.
  • Establish/maintain secure TLS/SSL partner connections; implement and monitor SPF/DKIM/DMARC.
  • Develop and maintain automation to streamline operations, reporting, and remediation.
  • Analyze queue health, routing, and performance; integrate with enterprise monitoring tools.
  • Support directory components and identity lifecycle; manage SSO and Conditional Access policies.
  • Implement retention, legal hold, and Microsoft Purview policies; support discovery requests.
  • Manage Intune MDM/MAM for iOS/Android; enforce mobile access and conditional access policies.
  • Ensure messaging services align with the Firm’s Business Continuity Plan.
  • Evaluate third‑party solutions; manage vendor relationships.
  • Produce monthly health/security reports and platform assessments.

Benefits

  • We offer competitive compensation, a flexible benefits program, and a generous 401(k) plan.
  • We are committed to diversity, equity, and inclusion, and we provide reasonable accommodations for individuals with disabilities.
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