Senior Member Services Representative I
The American Academy of Dermatology•Rosemont, IL
172d•Hybrid
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About The Position
The American Academy of Dermatology is seeking a Senior Member Services Representative I located in our Rosemont, IL. office responsible for responding to and resolving inquiries and requests from members and other customers who contact the Academy through various channels. Provide premier service, ensuring quality and efficiency in every contact. Meet and maintain required expectations for all categories of monthly metrics and the ability to manage, recap successfully, and meet project deadlines. Facilitate on-the-job coaching during the new hires' training period.
