Under general supervision, provides secretarial support for the department, including word-processing, medical transcription, and miscellaneous secretarial support duties as described under Principal Duties and Responsibilities.
Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate.
Assembles and maintains files for all patients according to procedure and updates records and files for current patients.
Pulls and prepares patient chart for appointments.
Schedules, confirms, and coordinates patient appointments.
Prepares and prints daily patient schedule and distributes to appropriate personnel.
Mails patient appointment reminders and calls patient prior to appointment to confirm.
Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage.
Checks in patients upon arrival.
Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file.
Orders office supplies.
Participates in staff orientation and education.
High School Diploma or equivalent.
3 years experience (Additional education beyond high school may be substituted for experience).
Knowledge in medical terminology.
General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic.
Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents.
Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing.
Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation.
Skill in performing basic arithmetic calculations.
Skill in accurate alphabetical and numeric filing.