Senior Medical Screener - Reception Technician (Customer Service)

CSL • Gulfport, MS

1d

About The Position

Responsibilities:
• Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
• Following standard operating procedures (SOPs), assists qualified donors complete the screening process
• Educates new donors on the therapeutic products made from donated plasma
• Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
• Conducts daily calibration of equipment and resolves calibration issues according to SOPs
• Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available
• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
• Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures

Qualifications:
• High School Diploma or equivalent vocational or technical training
• Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience
• Ability to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Requirements

• High School Diploma or equivalent vocational or technical training
• Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience
• Ability to perform basic math calculations

Responsibilities

• Responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
• Assists qualified donors complete the screening process
• Educates new donors on the therapeutic products made from donated plasma
• Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
• Conducts daily calibration of equipment and resolves calibration issues according to SOPs
• Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available
• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
• Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees