Outpatient Senior Medical Receptionist - Latham, NY - Full Time- OBGYN Office

Trinity Health Corporation-posted about 2 months ago
$19 - $24/Yr
Full-time • Mid Level
Onsite • Latham, NY
5,001-10,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations
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Sr Medical Receptionist (Registration Associate) - Latham, NY - FT/DAYS If you are looking for an administrative position in Albany, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 713 Troy-Schenectady Rd Latham NY. Position Highlights: Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Monday - Friday 8:00am- 4:30pm What you will do: The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates. Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows: Scheduling and registration Check-in Check-out Charge entry/claims End of day processes General duties including but not limited to: Document processing Scanning Inbox monitoring

  • Ensure distribution of work throughout the team is sufficient to meet daily schedules
  • Display leadership qualities
  • Manages daily staffing needs in coordination with office and float pool managers
  • Serve as a mentor and role model to all colleagues
  • Schedules patient appointments to maximize patient access.
  • Handles all incoming calls and directs appropriately.
  • Registers patient, obtains necessary consent forms and patient demographic data.
  • Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.
  • Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
  • Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
  • Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
  • Obtains referrals for specialist office visits.
  • Consistently and accurately passes charges in accordance with office policies and procedures.
  • Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.
  • Maintains patient confidentiality and adheres to HIPAA regulations.
  • Works cooperatively with all team members to ensure quality patient care at all times.
  • Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
  • Cross covers other areas needed
  • Strong leadership skills required
  • Associate's degree preferred, High School Diploma/Equivalent Required
  • Demonstrated proficiency with Microsoft Office product and other computer applications
  • Demonstrated experience with delivering successful customer service
  • Demonstrated experience with handling multiple priorities in a deadline driven environment.
  • Managing difficult customers respectfully and without confrontation
  • Ability to lift 25 lbs.
  • Previous medical office experience preferred
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