Senior Medical Courier

Labcorp • Charlotte, NC

110d

About The Position

Labcorp is seeking a Senior Medical Courier to join our team in Charlotte, NC. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. The schedule for this position will vary depending on coverage needed, start times range from 9:45am-1:00pm, weekend rotation included.

Requirements

• High School Diploma or equivalent
• 3 years of relevant experience is preferred
• Must have a Valid Driver's License and clean driving record
• Must be at least 21 years' old
• Medical driver/courier experience is preferred
• Customer service experience is a plus
• Very punctual and strong time management skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Ability to lift up to 50 lbs.
• Ability to meet the physical demands of the position

Nice To Haves

• Experience in medical driving/courier services
• Customer service experience

Responsibilities

• Act as a floater for the logistics team providing as needed coverage for various routes
• Provide on route training for new couriers/drivers
• Assist with dispatch and pickups when needed
• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in safe and efficient manner
• Safely operate company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes and weather conditions as needed
• Assists with training and onboarding of new employees
• Learns and has knowledge of all routes and can effectively and efficiently fill in for any route upon request
• Assists in the warehouse with stocking and receiving supplies, calibration of centrifuges, and other duties as assigned
• Acts as a role model in the department, demonstrating professionalism and willingness to help others by offering assistance when needed
• Is proactive in identifying and communicating issues to management
• Offers process improvement suggestions to improve efficiency and overall structure of processes and routes

Benefits

• Medical, Dental, Vision, Life, STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED