Senior Medical Assistant - Colorectal Surgical Clinic

Providence • Seattle, WA

2d

About The Position

Step into a role where your expertise truly makes a difference. As a Senior Medical Assistant with the Swedish Colorectal Surgical Clinic, you will play a central part in delivering seamless, compassionate, and well‑coordinated patient care. This position offers the opportunity to work independently, take ownership of essential clinic operations, and be a trusted partner to both patients and providers. In this dynamic role, you will coordinate a wide range of patient care services, including: Scheduling new patient visits, follow‑up appointments, treatments, and diagnostic testing Completing insurance verifications, referrals, and authorizations Preparing, updating, and maintaining accurate medical records Reconciling billing concerns and supporting smooth financial workflows Managing multiple phone lines, triaging calls, and ensuring timely communication Success in this position requires exceptional communication, strong problem‑solving abilities, and a steady, compassionate presence. Sensitivity, emotional stability, and a patient‑centered mindset are essential as you support individuals and families navigating complex care. As a key member of our physician practice team, you will serve as a professional liaison—building meaningful connections with patients, families, and collaborating departments to ensure an outstanding clinical experience. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Coursework/Training: Graduate of certified medical assistant program
• Upon hire: Washington Medical Assistant Certification
• Upon hire: National Provider BLS - American Heart Association
• 1 year of Medical Assistant experience in a healthcare setting required (i.e. physician’s office, scheduler, etc.)

Nice To Haves

• Associate's Degree --or-- Equivalent from a two-year college or technical school with emphasis in Health Care
• Experienced in obtaining insurance verifications, referrals and authorizations
• Experience with Epic

Responsibilities

• Scheduling new patient visits, follow‑up appointments, treatments, and diagnostic testing
• Completing insurance verifications, referrals, and authorizations
• Preparing, updating, and maintaining accurate medical records
• Reconciling billing concerns and supporting smooth financial workflows
• Managing multiple phone lines, triaging calls, and ensuring timely communication

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
• We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree