Senior Medical Assistant- Primary Care Group (Tomball)

Houston Methodist•Franklin, GA

66d•Onsite

About The Position

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Requirements

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline
Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT AND
BLS - Basic Life Support or Instructor (AHA)
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
Provide safe patient-centered, compassionate and competent care
Proficient in computer skills for documentation and work-related purposes
Completes required continuous training and education, including department-specific requirements. Maintain current certifications
Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
Ability to work with peers in a team situation
Possess an understanding of the patient population as it relates to the clinical disease process
Proficient in computer skills for documentation and work-related purpose
Demonstrates advanced assessment competences appropriate for level of practice

Nice To Haves

CPT - Certified Phlebotomy Technician (ACA)

Responsibilities

Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results.
Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care.
Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures.
Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate).
Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc.
Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
Reports observations, conditions and problems of patients to the physician and/or nurse.
Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.
Uses resources efficiently; does not waste supplies.
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.
Develops skills of team members and continually assists with improving skills, performance and outcomes.
Offers innovative solutions through participation in performance improvement activities.
Completes and updates My Development plan on an on-going basis.