Senior Medical Assistant

Harbor Health Services, Inc.•Boston, MA

7d•$25

About The Position

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, and a Woman, Infants and Children (WIC) Nutrition Program. We are currently seeking a Senior Medical Assistant to join our Primary Care Team at the Geiger Gibson Community Health Center in Dorchester. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! Role: The Senior Medical Assistant functions as the resource medical assistant and supports the Clinical Nurse Manager to ensure appropriate staffing as part of the medical team and assists in providing care to patients coming to HHSI.

Requirements

High School Diploma/GED.
Medical Assistant Certification from an accredited program preferred or acceptable substitution required.
Current BLS (Basic Life Support for Healthcare Providers) Certification required
Three years of medical assistant experience in community health center or ambulatory care
Excellent customer service skills both in-person and on the telephone
Excellent verbal and written communication skills
Excellent organizational skills and priority setting skills
Computer literate with experience in Office 365 including Outlook, Word, Excel and Teams
Proficient in use of the Electronic Medical Record, EPIC/OCHIN highly desired
Ambulatory Care Experience preferred

Responsibilities

Orients new medical assistants to HHSI and provides on-going mentoring and training to medical assistant staff
Reviews and educates medical assistants on core metrics and PCMH implementation
Assists in the orientation, training and evaluation of new medical assistants to HHSI.
In partnership with the Charge Nurse/Clinical Nurse Manager, completes annual clinical competencies for medical assistant staff.
Monitors Exam Room Decontamination Logs for compliance and follows up with appropriate staff as needed, collects logs on the last day of the month, delivers to Charge Nurse/Clinical Nurse Manager and posts new Decontamination Logs in each exam room on the 1st day of each month.
Assists with printing DRVS Pre-Visiting Planning Daily Reports and disperses to Medical Assistant staff or delegates this responsibility to Medical Assistant staff when not working in clinic.
Assists with scheduling and assigning medical assistants to ensure appropriate staffing
Monitors medical assistant staff for 30-minute meal break compliance and provides coverage on floor to medical assistants as needed to cover meal breaks.
Monitors and oversees the providers admin out box for admin work needing to be completed, completes admin work and/or delegates to another Medical Assistant Staff Member when applicable.
Provides annual review/evaluation input to Clinical Nurse Manager/Charge Nurse.
Promotes a positive work environment.
Monitors compliance of diagnostic tests (POCT) both Patient and Quality Control Logs and follows up with medical assistant staff for training.
Collects monthly patient and quality control logs at the end of each month, initials and reviews each page for accuracy and submits to Charge Nurse/Clinical Nurse Manager.
Reviews all quality controls expiration dates for compliance.
Maintains medical supply stock at par levels.
Actively participates in PCMH initiatives representing medical assistant staff and attends meetings as needed.
Position also includes general Medical assistant duties.