Senior Medical Administrative Secretary, CMG Float, 40 Hours, Days

UMass Memorial Health•Worcester, MA

65d•$17 - $62,150

About The Position

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff. This position will have responsibility to work at numerous Community Medical Group locations within a region filling in as needed. Travel required to the following locations: Douglas, Sutton, Grafton, Millbury, Worcester and Spencer.

Requirements

Requires a High School diploma
Requires MA driver's license and reliable transportation to travel to Community Medical Group sites within a specific region.
6-12 months additional specialized medical secretarial/medical office training and 2-3 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.
Must be willing to travel outside assigned region occasionally when required to do so.

Responsibilities

May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
Accurately registers and updates patient information on computer based systems.
Notifies physicians or supervisor of priority items.
Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician’s guidelines.
Refers matters to appropriate person within department.