Senior Maximo Applications Suite (MAS) Administrator

Colorado Springs Utilities•Colorado Springs, CO

122d

About The Position

This job is eligible for relocation assistance to aid with the costs associated with moving to the Colorado Springs area The Maximo team within the Information Technology department is hiring an Applications Senior for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our MAS System. Your curiosity, ability to solve complex problems, and desire to use and build your technical skills will enable Operations to continuously improve processes, find cost savings, and solve operational challenges through the use and implementation of our MAS system. The MAS system you will support in this position is integrated with other enterprise systems, which make up a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information System (GIS), financial, procurement, supply chain, and other software solutions. You will be responsible for collaborating with enterprise customers to provide best practices, development, and implementation of MAS solutions that increase efficiencies across the organization.

Requirements

You are skilled in various aspects of Maximo implementation, design, and configuration
Your organizational skills are superb
You can effectively manage multiple tasks and various project deliverables with ease
You take responsibility for seeing tasks through to completion
You don’t compromise quality, and you ensure customer satisfaction
Functional understanding and working knowledge of IT Services and Support
You have a strong desire to modernize work practices using Maximo Application Suite Technologies
A bachelor’s degree in computer science, Management Information Systems, Business, or equivalent combination of education and experience
You will most likely have 3-4 years of experience using directly related specialized analysis and design techniques
You will most likely have 3-4 years of experience in Systems Administration, technical configuration, troubleshooting, integration setup, working with end users on issues and resolutions
Systems Logging and Troubleshooting
Basic skills in Red Hat products (OpenShift and Enterprise Linux), programming/scripting languages (Java, Python, and PowerShell), and databases (Oracle, SQL Server, and MongoDB)
Experience with Maximo, Work order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task), Administration module (Organization, Calendars, Report Administration, Classification)
Experience with Assets, Chart of Accounts, Maximo Integration framework, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (persons, crafts, and labor codes)

Responsibilities

Collaborate with utility operations, financial, procurement, and supply chain to support programs, projects, and initiatives using MAS applications
Provide MAS technical support in User Management, Troubleshooting, Core Data Management, System Configuration, and Reporting
Support the planning, development, testing, implementation, and troubleshooting of custom solutions within the MAS application framework to improve business processes and increase efficiency across the enterprise, including integrations
Troubleshoot and diagnose OpenShift, Containers, database, messaging platform, and software issues
Maintain, update, and troubleshoot configurations within the MAS environment
Plan and perform Application Backup and Recovery
Plan and perform MAS application patching, monitoring, and container management within the Red Hat OpenShift environment in accordance with established infrastructure and cybersecurity policies
MAS case management, able to work through tasks and issues for the business using the ServiceNow tool
Provide technical assistance to end users and help desk staff
Create and revise reports, process documentation, training manuals, and data entry forms

Benefits

Time Off to Recharge
Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Health & Wellness – Benefits elected are effective the first of the following month
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Additional Support
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness