Senior Master Technician

Danvers Ford•Danvers, MA

4d•$40 - $50

About The Position

Danvers Ford is seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship. At Danvers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Danvers Ford, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Requirements

High school diploma or equivalent.
Ford Certification
ASE Certification
Previous experience at a Ford dealership
Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification.
Thorough knowledge of automotive systems, mechanics, and components.
Strong diagnostic and problem-solving skills.
Proficient with diagnostic tools and equipment.
Excellent communication and customer service skills.
Ability to work efficiently and independently in a fast-paced environment.
Valid driver's license and clean driving record.
Ability to lift up to 50 pounds and stand for extended periods of time.

Responsibilities

Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
Provide accurate and detailed reports of repairs and services performed.
Ensure all work is completed to the highest standards and follows manufacturer specifications.
Continually maintain and update technical knowledge and skills through training and certifications.
Communicate effectively with customers to explain repairs and services and address any concerns or questions.
Collaborate with the service team to maintain a clean and organized work area.
Adhere to all safety protocols and regulations.