Senior Marketing Technology Project Manager

Stitch Consulting Services, Inc.

18h

About The Position

At Stitch, we’re building something extraordinary. As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal: make marketers’ lives easier with Braze.
Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. We're motivated to be drivers of what the future of martech looks like by building solutions that work.
We’re all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. As an Orbit-level certified Braze partner (the highest level of partnership), we work alongside marketers from some of the world’s most beloved brands to stitch together innovative solutions, better processes, and smarter strategies that make marketing magic happen in Braze.
About This Role
As a Senior Client Partner at Stitch, you’ll lead our most important and complex client relationships. You won’t just grow accounts—you’ll own strategic partnerships with senior executives, guiding multi-threaded teams across marketing, data, and technology to drive large-scale, multi-year expansion.
You’ll shape the business-aligned investment priorities of clients, navigating complex decision-making, and influencing long-term marketing strategies that anchor Stitch as a critical growth partner. You’ll step into executive conversations with confidence and clarity, trusted not only for your deep expertise in martech and customer engagement but also for your ability to translate complexity into clear business impact.
Beyond ownership of your Book of Business, you’ll mentor and elevate other Client Partners, helping them sharpen their commercial discipline and executive communication. Working closely with Stitch’s Delivery leadership, you’ll ensure seamless execution across multiple workstreams and maintain strong account health through transparent forecasting and risk management. You will consistently showcase a strategic mindset, a polished sales and negotiation skillset, and a track record of delivering sustained revenue growth in complex enterprise environments.

Requirements

• 10+ years of experience in martech consulting, client strategy, or revenue leadership, with a track record of managing complex, high-value client portfolios.
• Proven success managing portfolios exceeding $4M, including strategic accounts with multi-solution engagements.
• Strong executive presence with exceptional negotiation skills and the ability to influence senior client leaders confidently.
• Deep understanding of marketing technology stacks, customer engagement platforms, and evolving martech ecosystems.
• Collaborative mindset with the ability to partner effectively across functions and guide cross-functional teams through complex strategy and solutioning.
• Excellent communication skills to lead high-impact conversations and build multi-threaded relationships across executive, marketing, data, and technology stakeholders.
• Comfortable with up to 25% travel to maintain strong client partnerships and drive on-site engagement.

Nice To Haves

• Experience coaching and enabling team members on commercial discipline, strategic selling, and executive communications is a plus.

Responsibilities

• Lead revenue strategy and commercial performance for strategic, high-value accounts and complex multi-workstream engagements.
• Drive sophisticated expansion planning and multi-year growth initiatives.
• Lead pricing, negotiation, and structuring of complex or enterprise-level Statements of Work (SOWs).
• Maintain forecasting accuracy through clear communication of risks, pacing, and account trajectory.
• Build and own senior-level, multi-threaded relationships across executive, marketing, data, and technology stakeholders.
• Lead high-impact conversations that influence client investment priorities and long-term strategies.
• Serve as the escalation point for complex client challenges, navigating tension with clarity and poise.
• Facilitate cross-business alignment within client organizations to unlock new opportunities and deepen partnerships.
• Partner closely with Delivery leadership to ensure quality, cohesion, and financial health across all active workstreams.
• Connect strategic client priorities to the right mix of Stitch capabilities and expertise.
• Guide cross-functional teams through complex strategy, discovery, and solutioning processes.
• Provide organizational visibility into patterns, emerging opportunities, and client risks.
• Coach Associate Client Partners and Client Partners on commercial discipline, executive communication, and strategic selling (without direct people management).
• Contribute to Client Partner organizational standards, frameworks, and training materials.
• Support Executive Client Partners with portfolio-level planning, pipeline reviews, and team enablement.

Benefits

• Flexible PTO policy
• Medical, dental, vision, and life insurance
• Monthly tech stipend
• Paid parental leave
• Paid bereavement leave
• Mental well-being support
• In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees