Carters Inc.-posted 4 months ago
Full-time • Mid Level
Atlanta, GA
5,001-10,000 employees

The Marketing Senior Data Analyst is responsible for delivering customer retention insights through the analysis of Carters Rewards loyalty program and personalization efforts. This role will have access to a variety of tools and methods including querying SQL databases, constructing Tableau dashboards, and communicating cross-functionally with marketing and retail partners. The candidate should demonstrate marketing and customer story telling through intellectual curiosity, data accuracy, attention to detail, and analytical thinking. The role will be a key catalyst for driving data driven Marketing Analytics within the organization which will place both the Consumer (and her Data) at the core of Marketing. Specifically, the Marketing Senior Data Analyst will successfully build a collection of Analytical Products which will inform and influence decisions related to wholistic performance marketing, omni customer interactions, customer behaviors, personalization as well as impact of all marketing activities on both online and offline traffic and sales.

  • Develop and deliver on daily, weekly, monthly and quarterly performance reporting to provide marketing leadership clear visibility to loyalty and marketing personalization performance
  • Synthesize data to provide trend metrics to identify opportunities for the business
  • Provide forward looking analytics and reporting to provide visibility for business planning and marketing plan development
  • Address Ad Hoc analytics requests across marketing, omni channel and customer behavior subject areas
  • Develop test measurement plans and control groups to analyze learnings
  • Work with marketing and cross-functional teams to develop learning agendas and support testing plans to provide sound test results to help evolve the business performance
  • Support personalization efforts by designing and testing various activities that drive desired customer actions, and continuously optimize performance based on test results
  • Maintain efficient database and reporting dataflows through sound data engineering approaches
  • 3+ years of experience in an analytical role
  • 1+ years professional experience using SQL to construct data models and develop actionable insights
  • 2+ years professional experience data visualization experience in Tableau or similar Office tools such as Excel, Powerpoint
  • Marketing, customer, operations, supply chain or retail analytics experience required
  • Bachelor’s degree or equivalent experience in a related field
  • Bachelor’s degree in STEM or related field and/or equivalent experience in a related field
  • Strong analytical and interpersonal communication skills, with the ability to work independently and on project teams
  • Experience with AI-tools is a plus
  • Working knowledge of cloud-based data systems is a plus
  • Proven success influencing and collaborating within a team and in a fast-paced, deadline-driven environment
  • Flexible communication style to collaborate with multiple stakeholders from varying backgrounds
  • Strong critical thinking skills and creative approaches to test new ideas and drive business results
  • Experience with project life-cycle management tools (e.g., JIRA and Confluence) is a plus
  • Career Development programs including Carter’s University and mentorship programs
  • Inclusive work environment
  • Training and development programs to help build skills
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