Senior Market Researcher (Quantitative methods)

Steelcase Inc. • Grand Rapids, MI

51d • Hybrid

About The Position

Are you passionate about turning data into decisions that shape the future of products? Do you thrive in a collaborative environment where your insights drive innovation and reduce risk? If you're energized by the opportunity to lead impactful research and influence product development, this role is for you. Helping Our People Thrive - wellbeing ensures our employees feel seen, heard and valued Steelcase offers competitive wages and benefits, to support your life in and out of work Hybrid work schedule means you have a say in where you work whether that is in the office, at home, or somewhere in between Learning is the foundation of everything we do, and there is no shortage of development opportunities to grow and upskill Culture is a lifestyle at Steelcase and we live it every day Opportunity to make an impact on the world through Steelcase's commitment to people and planet Supporting Meaningful Work - work brings deeper motivation, purpose and fulfillment to our lives

Requirements

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Marketing Science, Social Sciences, Marketing, or a related field
• At least 5 years of experience in market research, survey research, or marketing analytics, with a focus on concept testing, market sizing, and product development
• Strong knowledge of survey methodology and design, including monadic and sequential monadic methods
• Expertise in statistical analysis and tools such as SPSS or similar software
• Experience with advanced survey platforms (e.g., Qualtrics, SurveyMonkey).
• Ability to translate data and insights into actionable recommendations (e.g., reports, shareouts)
• Ability to communicate complex findings clearly to influence cross-functional decisions
• Collaborative, approachable, and trusted by cross-functional partners

Nice To Haves

• Experience with data visualization tools such as Tableau or Power BI
• Familiarity with programming languages like SQL or Python for data preparation and analysis
• Advanced modeling experience, such as forecasting or pricing simulations
• Master's degree in a related field

Responsibilities

• Designing and launching surveys using advanced logic and quality checks, managing research panels and vendors, and ensuring data quality
• Conducting concept trade-off and pricing research to understand how customers value different features and price points
• Analyzing and modeling data by applying statistical methods such as descriptive statistics, significance testing, regression, cluster analysis, and demand forecasting to uncover insights and estimate market potential
• Developing customer segments through statistical clustering techniques to support marketing and sales strategies
• Translating insights into action by creating clear, practical recommendations and leading discussions that guide confident decision-making
• Improving research processes by building templates, dashboards, and documentation to make insights easy to share and reuse

Benefits

• Steelcase offers competitive wages and benefits, to support your life in and out of work
• Hybrid work schedule means you have a say in where you work whether that is in the office, at home, or somewhere in between
• Learning is the foundation of everything we do, and there is no shortage of development opportunities to grow and upskill
• Culture is a lifestyle at Steelcase and we live it every day
• Opportunity to make an impact on the world through Steelcase's commitment to people and planet

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture and Related Product Manufacturing
• Number of Employees: 5,001-10,000 employees