Senior Market/Account Manager, Hotels

Priceline

9d•$85,000 - $105,000•Hybrid

About The Position

Senior Market/Account Manager, Hotels - Remote Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline customers – so they can experience all the moments that matter to them. Why this job’s a big deal: As a Senior Market/Account Manager, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing and strengthening account relationships. As an experienced individual contributor, a Senior Market/Account Manager must demonstrate proven leadership skills and success in sales, while identifying new revenue generating opportunities and spearheading strategic initiatives. The Senior Market/Account Manager uses their knowledge of the travel industry, and their experience in sales negotiation, revenue management and data analysis, to increase revenue by optimizing Priceline’s hotel partnerships. Additionally, you will identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and maximize hotel bookings on Priceline.com and Agoda.com websites.

Requirements

Bachelor’s degree or master’s degree or equivalent experience, in any relevant field
5+ years professional sales experience; minimum 1 year in travel industry required
Demonstrated success acquiring & building long term customer relationships
Proficiency in handling high-level stakeholders and specialized enterprise accounts
Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
Excellent interpersonal skills and ability to influence external and internal stakeholders
Hungry, determined, motivated, solution-oriented, and results-focused
Strong critical thinking, data analysis and data visualization skills
Possesses self-awareness, a sense of curiosity and a growth mindset
Comfortable in two-way feedback culture and challenging the status quo
A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
Flexibility to travel up to 30% for partner/market visits and team meetings
Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.

Responsibilities

Handle a portfolio of high-value and strategic accounts; build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
Analyze data to identify business growth opportunities; initiate and drive sound recommendations to optimize hotel partnerships within assigned portfolio
Lead projects and strategic growth initiatives to positively impact the overall performance of Priceline and Agoda
Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
Prioritize, plan and implement effectively to meet/exceed defined targets and goals
Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
Build effective internal partnerships by collaborating across business units to implement growth initiatives and drive market strategy
Prepare presentations and materials to present at both external and internal meetings
Provide regular feedback to internal stakeholders in developing effective and scalable solutions to improve reporting, processes and operational efficiencies
Represent Priceline in the local market, participate in industry organizations and events, and build Priceline’s presence by developing relationships with key decision makers at hotels, technology partners and other relevant partners