Senior Manual QA Engineer

Hard Rock Digital

4d • Hybrid

About The Position

Hard Rock Digital is on a mission to become the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? We are seeking a Senior Manual QA Engineer to join our dynamic team focused on delivering exceptional sports betting and casino gaming experiences. The ideal candidate will bring a strong background in quality assurance, deep technical expertise, and a proactive approach to ensuring the highest standards of product performance and functionality. This role requires the ability to work collaboratively across teams in a fast paced, complex environment while mentoring junior team members and leading quality initiatives. As a Senior QA Manual Engineer, your responsibilities will include:

Requirements

• 4+ years of professional experience in QA testing for web and mobile applications
• Advanced expertise in identifying and resolving complex issues in web and mobile applications, including performance bottlenecks, integration failures, and UI/UX inconsistencies
• Mastery in using QA tools (e.g., Proxyman, Charles, DevTools, Postman) and emulators for efficient troubleshooting and debugging
• Mid-level knowledge of SQL, with the ability to write and execute queries to validate data and support troubleshooting efforts
• Exceptional analytical and problem-solving abilities, with a keen eye for detail
• Thorough understanding of test management software and the QA role throughout the SDLC
• Outstanding written and verbal communication skills to effectively convey ideas and feedback
• Strong decision-making abilities, especially under tight deadlines or when prioritizing tasks in a fast-paced environment
• Strong teamwork and collaboration abilities, with a proactive approach to cross-functional engagement
• Team-oriented mindset, demonstrating excellent interpersonal skills for working with diverse stakeholders
• Proven time management skills, with the ability to meet deadlines in a dynamic environment
• Self-motivated, detail-oriented, and adept at prioritizing tasks in a fast-paced, complex setting
• A genuine enthusiasm for sports betting and casino gaming, with a passion for understanding the industry

Nice To Haves

• Experience with test automation development (backend or frontend) in Python is a plus

Responsibilities

• Participating in all stages of the Software Development Life Cycle (SDLC) to ensure product quality
• Reviewing and analysing product and technical requirements to develop comprehensive test strategies
• Collaborating with QA and development teams to create detailed test plans and test cases
• Executing test cases and analysing results to identify and document issues
• Reporting and managing bugs, and assisting in troubleshooting issues
• Monitoring health check metrics to ensure product stability
• Working closely with Product and Development teams to drive continuous improvement
• Contributing to QA Key Performance Indicators (KPIs) to track and enhance the efficiency and effectiveness of QA processes
• Learn our application(s) inside and out and become subject matter expert
• Mentor and guide junior QA team members in best practices, tools, and troubleshooting methods.
• Take ownership of testing strategy and execution for complex features or modules
• Act as the primary QA point of contact in cross-functional discussions and planning sessions.
• Lead efforts in improving QA processes and implementing tools or frameworks that enhance efficiency

Benefits

• Competitive compensation and comprehensive benefits
• Hybrid and Remote work
• Flexible vacation allowance
• Start up culture backed by a secure, global brand
• Roster of Uniques
• We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees