Mphasis-posted 3 months ago
Full-time • Senior
New York, NY
5,001-10,000 employees
Professional, Scientific, and Technical Services

Silverline is looking for a highly motivated, performance driven Head of Sales to generate business at new accounts, grow existing clients for our Salesforce practice as well as leading the team of Sales Directors. The role involves formulating, nurturing, and driving relationships with Salesforce Account Executives and other key partners to build pipeline, collaboratively run deal cycles and close business with new clients. The Head of Sales will identify and develop key client acquisition strategies for specific prospects and market segments, working closely with our industry practice leaders. This position requires developing, strategizing, and executing pursuit and account plans in collaboration with the Silverline industry and services teams. The successful candidate will create a compelling vision and clearly communicate to and educate prospects and clients on the value of the Salesforce platform and how it applies to their business needs.

  • Formulating, nurturing, and driving relationships with Salesforce Account Executives and other key partners to build pipeline, collaboratively run deal cycles and close business with new clients
  • Identifying and developing key client acquisition strategies for specific prospects and market segments working closely with our industry practice leaders
  • Developing, strategizing, and executing pursuit and account plans in collaboration with the Silverline industry and services teams
  • Creating a compelling vision and clearly communicating to and educating prospects and clients on the value of the Salesforce platform and our point of view on how it applies to their business needs
  • Partnering with our Solution Architects and Subvertical Leads to transform the client's needs into a defined solution and scope that clearly outline benefits, objectives and goals, and provides Client a roadmap for meeting their goals
  • Building relationships and trust with Clients, Prospects, Salesforce and Silverline team members
  • Handling objections with tact and thinking creatively to overcome obstacles
  • Owning the entire sales process end to end including creating and managing approach/discussion documents, statements of work, and contracts
  • Consistently adhering to and driving the fundamentals of Silverline's sales and marketing processes, including maintaining data accuracy, timely and accurate forecasting, active pipeline management, generation of win stories, and support for CSAT surveys
  • Forecasting accurately and timely, building a pipeline and progressing opportunities while aligning with project teams for staffing needs
  • Forming a strong relationship with the project team leaders that are instrumental to our client's success
  • Being a recognized role model for collaboration across Silverline and Salesforce
  • Sales Team Portfolio Oversight and Management
  • Ensuring healthy cross-functional team culture
  • Ensuring alignment with Salesforce and other Silverline partners
  • Developing deep rooted relationships with our clients
  • 10+ years experience in services sales and/or channel partner sales
  • 5+ years of selling Salesforce solutions
  • Proven track record of sales excellence
  • Demonstrated success helping clients make sense of what they're investing in, using a creative and innovative approach
  • Have a passion for excellence and exceeding expectations
  • Leading teams through complex solution sales
  • Strong communication and persuasion skills
  • Experience working with Salesforce required
  • Familiarity with MEDDPIC, Miller Heiman, GAP Selling, or similar sales methodology
  • Experience selling at the 'C' level
  • Organized and methodical; strong prioritization and negotiation skills
  • Ability to travel as needed (approximately 30%)
  • Thrives in a high energy and fast paced environment
  • Have a sense of urgency with strong organizational and follow-up skills
  • Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
  • Ability to provide relevant professional references upon request
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