Senior Manager

Outback Steakhouse•Lenexa, KS

14d

About The Position

With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees. Position Details: Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand. Actively participate in the career growth of hourly team members. Implement effective security protocols to always ensure the ongoing safety of both our employees and guests. Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions. Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards. Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees. Actively take part as a member of the management team. Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity. Set excellent customer service and work examples. Demonstrate knowledge of the entire menu and preparation. Engage in community and market-related opportunities at the restaurant.

Requirements

Minimum 3 years of salaried restaurant management experience
Hands-on experience in both FOH and HOH
Availability to work a flexible schedule
Minimum 21 years of age with legal authorization to work in the United States
Willingness to relocate within the assigned region

Nice To Haves

Full Casual Dining or Casual Plus environment, preferred
Computer skills, a plus
Bilingual, a plus

Responsibilities

Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
Actively participate in the career growth of hourly team members.
Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
Champion our development paths for all Outbackers so that they can reach their career goals.
Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
Actively take part as a member of the management team.
Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
Set excellent customer service and work examples.
Demonstrate knowledge of the entire menu and preparation.
Engage in community and market-related opportunities at the restaurant.