Senior Manager, Workplace Research

Salesforce • Chicago, IL

384d • $164,000 - $225,500 • Hybrid

About The Position

The Senior Manager of Workplace Research at Salesforce is a pivotal role within the Workplace Innovation team, focusing on driving innovative, human-centered research to enhance workplace experiences. This position requires a strategic approach to understanding organizational spaces and programs, utilizing strong business acumen and operational insights to deliver critical insights that improve efficiency and effectiveness across the company.

Requirements

• 5+ years experience developing and leading workplace research.
• Familiar with CRE global operations, change management, and process development.
• Proven ability to execute strategy in a cross-functional, global environment.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams.
• Comfort with ambiguity and motivated to tackle complex problems.
• Able to deliver results in a changing environment and make things happen.
• Ability to build and maintain positive working relationships while delivering results in a fast growing global organization.

Responsibilities

• Design and conduct comprehensive qualitative and quantitative research studies to deeply understand business needs, employee behaviors, and workplace experiences.
• Conduct multiple on-site research methodologies that capture nuanced insights across different business units, geographies, and cultures.
• Oversee human-centered experience strategy, including surveys, listening sessions, persona shadowing, and environment immersion.
• Influence new concept development and collaborate on active initiatives that assess workplace performance and program effectiveness.
• Synthesize sophisticated research findings into clear, actionable recommendations for leadership.
• Continuously evolve research processes and tools to support agile and impactful insights.
• Provide a regular cadence of communication to key team members and executives, aiming for transparency and alignment on key findings, while addressing concerns to influence future strategy shifts.
• Stay current with the latest industry research, trends, and innovative workplace approaches.
• Explore potential external research partnerships to improve workplace strategy.

Benefits

• Competitive salary range of $164,000 to $225,500 based on location and experience.
• Incentive compensation and equity opportunities.
• Comprehensive benefits package including health, dental, and vision insurance.
• Employee resource groups and inclusive benefits.
• Commitment to equality and diversity in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: No Education Listed