About the position
The Senior Manager of our facilities and onsite employee experience is responsible for ensuring our office spaces and facilities are fully functioning to consistently and safely support the needs of our business and Spanx team members. They are also a key leader in driving the facilities and space element of the employee experience. This person will have a strong commitment to continuous improvement, an employee-service mindset, and will take pride in ensuring our facilities and space management and operations align to our retail business needs and support our culture and people priorities. This self driven, forward thinking and adaptable individual will oversee operations across our facilities, develop systems and processes for optimizing office operations, collaborate with cross functional teams to implement and uphold our brand and employee standards across locations, with a particular lens on the nature of our business and product life cycle needs. With strong stakeholder and time management skills, you will effectively implement processes that prioritize urgent maintenance, operational needs and support facilities management and the office experience. The optimal candidate for this role has experience and enjoys working at both a strategic and tactical level, developing creative and repeatable ways of working and problem solving and brings a positive, can-do spirit to the workplace and team. This role is based in our Atlanta headquarters, requires weekly in office work Monday-Friday, and reports into the Chief People Officer.
Responsibilities
- Elevate the employee experience and enhance Spanx's unique culture and workplace.
- Oversee facilities and the employee experience as it relates to space in a vibrant and fast-paced environment.
- Implement and manage processes for office space management and set up, intaking and responding to employee and team requests for support, maintenance and other facilities needs.
- Provide strategic leadership and tactical support for day-to-day operations.
- Oversee management and inventory of office supplies, swag and café experience items.
- Contribute to and maintain Spanx's special workplace aesthetics.
- Help ensure office aesthetics reflect our great brand and create a welcoming and inspiring environment.
- Manage and optimize processes for mail and shipment management; onsite event support and logistics.
- Play a leading role in building projects, repairs, installations, such as HVAC, storage site leasing or changes in direction.
- Negotiate and manage vendor and other relationships and compliance for HVAC, cleaning, cafe management, Fire Protection systems, inspections and general repairs.
- Manage meeting setup, storage, and office moves by coordinating space transitions.
- Oversee onsite café management strategy and day-to-day operations.
Requirements
- Bachelor's degree or equivalent combination of education, training and experience.
- 8+ years in Facilities or office management leadership.
- Experience implementing and managing process improvements, and managing vendors and external partner relationships.
- Proven ability to build and maintain positive relationships with team members, cross-functional partners, and external stakeholders.
- Solid excel and written communication skills; maintenance and repair budget management and expense tracking experience.
- Highly organized with excellent communication skills, ability to move quickly and with an entrepreneurial and resourceful approach.
- Ability to lift and move objects (such as office supplies, furniture, or shipments) up to 25-50 lbs.
Nice-to-haves
- Retail or product experience or exposure is a plus.
- Experience with project management and ticketing tools (Jira) or similar platforms.
- Health and safety programs (Red cross First Aid & CPR, Active Incident).
- Experience in office redesign.
Benefits
- $0.00 out of pocket (Employee only benefit) for Company Healthcare Plan.
- Fertility testing and treatment included in Spanx's medical plans.
- Primary caregiver receives 16 weeks of parental leave and the option to work a half-time schedule for up to four additional weeks.
- 10 mental health days.
- 401K matched up to 4% with immediate vesting.
- PTO & Company Holidays plus two full weeks of companywide closures.
- Year-round half day Fridays.
