Senior Manager, Workforce Solutions

InnovAge•Denver, CO

About The Position

As the Senior Manager, Workforce Solutions, you will be at the forefront of sourcing, assessing, and hiring top-tier talent. This pivotal role demands an experienced and proactive leader who will play a crucial part in strengthening our expanding workforce through effective contractor and vendor workforce programs and planning. You will be responsible for managing and implementing innovative recruitment strategies, developing strategic, data-driven approaches, and ensuring our recruitment processes are efficient and cost effective within our vendor and contractor relationships.

Requirements

Bachelor's degree in Human Resources, Business or related field or equivalent work experience OR equivalent healthcare HR experience
8+ years of total related experience
3-5+ years of experience with full life cycle corporate recruiting or workforce planning to include networking, sourcing, recruiting, negotiating offers and hiring. Experience includes recruiting for multi-state company.
3+ years experience in workforce planning and allocation, preferably within a talent acquisition or HR operations context.
Experience building vendor and contractor management programs aimed at tracking and stewarding success metrics
Strong knowledge of federal, state, and local employment laws and regulation, including strong understanding of healthcare industry and recruitment best practices.
Demonstrated experience establishing strong relationships with leaders at all levels
Excellent interviewing and negotiation skills.
Experience tracking, reporting and managing recruiting compliance requirements.
Experience leveraging creative sourcing strategies and demonstrated return on investment.
Knowledge of talent/recruitment trends.
Proficient in using applicant tracking systems (ATS), such as iCIMS, social media and other recruitment technologies.
Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.
Must be able to quickly learn specific software and new applications related to the business
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.
Ability to read, analyze and interpret regulations and other documents.
Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.
Ability to work collaboratively with subject matter experts and leaders to identify solutions, training needs, develop resources and training curriculum that align with adult learning principles
Strong organizational, time management and conflict management skills
Ability to define problems, collects data, establish facts, and draw valid conclusions.
Able to establish and maintain cooperative and positive working relationships.
Excellent communication skills, verbal and written, with an ability to lead through influence
Ability to work consultatively and solve problems independently
Strong project management skills to manage multiple projects simultaneously
Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.
Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.

Nice To Haves

Degree in Human Resources, Business Administration, Finance, PHR or SPHR designation
Experience in HR within the healthcare sector with 2000+ employee companies

Responsibilities

Analyze the effectiveness of current methodologies, processes, and tools to optimize contractor and vendor workforce management.
Act as a subject matter expert, supporting the HR team on processes aligned to HR systems, procedures, and reporting regarding workforce management.
Identify processes within HR that require change to ensure appropriate governance, compliance, and improvement of business applications and processes.
Plan for human resources operational initiatives and establish roles and activities that support the change process.
Partner with senior leaders and key stakeholders and procurement to identify and address organizational development needs, gaps, and opportunities within the workforce management space.
In coordination with HR partners, end-users, and HRIS experts, ensure product configuration and implementation of HRIS and ATS is optimized, business processes are efficient, and the contractor and vendor experience is seamless.
Collaborate with HR and other cross-functional teams to ensure that HR effectiveness and initiatives are integrated with other HR programs and processes.
Develop and maintain relationships with key vendors and contractors.
Attend industry conferences and networking events to promote the organization and attract top-tier contractors and vendors.
HCSS workforce planning strategy and oversight.
Lead, coach, monitor, and develop the workforce management within the organization in an effective and professional manner to successfully execute against defined business objectives and service standards, achieving performance metrics.
Perform workforce management responsibilities, including sourcing, interviewing, and selection of senior-level contractor and vendor positions within assigned verticals and business units.
Provide oversight in developing the framework, templates, and tools aimed at creating efficiencies and simplifying the workforce management process with consistent execution.
Build vendor and contractor program that stewards financial resourcing and safeguards for company utilization.
Identify training and development needs within the team and provide relevant coaching and training programs to enhance team members’ skills and knowledge.
Analyze team member trends and metrics to proactively identify and lead initiatives to meet organizational objectives.
Oversee the entire workforce allocation process from open requisition, job posting, to onboarding handoff for all contractors and vendors.
Screen resumes, conduct initial interviews, and coordinate interviews with hiring managers.
Build and maintain a pipeline of qualified contractors and vendors for future needs.
Ensure a positive contractor and vendor experience throughout the workforce management process.
Lead and mentor the workforce management team, providing guidance and support.
Conduct regular performance feedback to team members and monitor key metrics to ensure success.
Foster a collaborative and high-performance team environment.
Build relationships across the organization to ensure trust, confidence, and credibility.
Collaborate with senior leadership to understand business objectives and workforce planning needs.
Participate in strategic planning meetings to ensure workforce management efforts are aligned with the overall business strategy.
Maintain vendor and contractor relationships, contractors, and ensure proper billing practices.
Act as a strategic partner to the business by aligning workforce management strategies with organizational goals.
Maintain accurate reports of all workforce management activities and provide regular reports to senior management.
Monitor and analyze workforce management metrics to identify areas for improvement.
Develop solutions for specific organizational and business challenges, align stakeholders to objectives, and plan to implement strategies.
Monitor and continually improve the effectiveness of workforce management programs and products to ensure advancement of the organizational strategy and culture through workforce attraction strategies and contractor/vendor experience.
Perform other tasks as assigned.