As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. By collaborating with senior stakeholders, you influence decision-making and ensure the Workforce Management (WFM) function delivers maximum value to the business. You manage the performance, drive engagement, and foster development of WFM leaders, while ensuring the implementation of best practices and innovative solutions. This is a Hybrid position located in Frisco, TX. You will be required to be onsite on an as-needed basis, typically 4 - 10 days per month. We are only considering candidates within a commutable distance to this location and are not offering relocation assistance at this time.