Senior Manager, Vehicle Maintenance (Manheim Atlanta)

Cox Enterprises • College Park, GA

2d • Onsite

About The Position

This position oversees the Mechanic Shop, managing all leadership team members responsible for daily shop operations. The role provides direction, supervises employees, and ensures all goals are met while maintaining high-quality service standards in preparing vehicles for sale.

Requirements

• BA/BS degree and 8+ years of related experience or an equivalent combination of education and work-related experience.
• 3+ years of experience in a management or leadership role.
• Good communication and interaction skills.
• Good management and organizational skills.
• A valid driver’s license and good driving record.
• The ability to lift 1-30 pounds (light hand tools, etc.).
• To be employed in this role, you’ll need to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
• No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Effectively leads the team at the location, setting an example through behavior and championing Cox/Manheim values.
• Ensures that all processes and services comply with Cox guidelines, specifications, and requirements.
• Determines allocation and staffing levels to meet all customer quality control and completion commitments, as well as maximize the profitability of the mechanic shop.
• Ensures shops adhere to and maintain Manheim defined standard operations, procedures, factory standards, and guidelines.
• Communicates, discusses, and resolves goals, results, and issues with the location and leadership.
• Ensures workflows and activities are optimized to drive departmental efficiency and operational excellence, partnering with functions such as LDM initiatives.
• Ensures customer satisfaction through the direction of technicians/shop staff in performing high‑quality maintenance and repair work.
• Conducts root‑cause analysis to support process improvements aligned with short‑ and long‑term business goals.
• Ensures all services are accounted for and appropriately charged against vehicles.
• Maintains and develops the workforce and their professional and technical knowledge by recruiting, selecting, orienting, and training employees.
• Mentors and coaches technicians to support overall growth and development of talent.
• Counsels and disciplines employees as necessary; plans, monitors, and evaluates job performance accordingly.
• Visibly demonstrates a commitment to safety by following all safety and health procedures and modeling Cox values and behaviors.
• Works in cooperation with safety leadership to support all safety activities aligned with Cox Safety Excellence.
• Enforces all company policies and procedures related to employee and customer conduct.
• Partners with various market‑level support teams (e.g., Finance, HR, Security, Safety) to ensure effective and efficient operational processes that align with company objectives, strategies, and high‑quality customer service and support.
• Manages the purchase of maintenance equipment, materials, and supplies for the mechanic shop.
• Controls the use and consumption of supplies utilized in the shop.
• Performs other duties as assigned by management.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
• For more details on what benefits you may be offered, visit our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager