UKG-posted about 10 hours ago
Full-time • Mid Level
Lowell, MA
5,001-10,000 employees

We are looking for a dynamic Senior Manager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.

  • Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement.
  • Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals.
  • Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities.
  • Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
  • Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
  • Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
  • Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
  • Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets
  • Track realized value post-launch and drive accountability for sustained results.
  • Continuously improve delivery velocity, adoption, and return on investment.
  • Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
  • Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
  • Anticipate delivery risks, surface decisions, and remove blockers proactively.
  • Maintain agility through iteration, feedback loops, and continuous improvement.
  • Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations.
  • Provide executive-level visibility through oversight of reporting and storytelling frameworks.
  • Lead and ensure organizational adoption of new capabilities and processes.
  • Shape mindsets and behaviors to sustain impact beyond project completion.
  • Coach and mentor teams to build outcome orientation and business fluency
  • Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
  • 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement.
  • 12+ years of experience in program management, strategy execution, or transformation leadership roles.
  • Proven track record delivering measurable business outcomes in cross-functional environments.
  • Strong business and technical fluency; able to navigate both executive discussions and delivery details.
  • Proven experience delivering enterprise business applications (ERP – D365, CRM – Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management),
  • Experience in product-led or technology-driven organizations preferred.
  • Consulting or advisory background a strong plus.
  • Master’s degree in Computer Science, Engineering, or a related field
  • Experience with large-scale system architecture and Lean Portfolio Management.
  • Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
  • Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
  • Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
  • Agile coach experience a plus
  • This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
  • Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
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