Senior Manager, Triage Team- Security Operations Center

Huntress
1d$170,000 - $205,000Remote

About The Position

As the Senior Manager of SOC Triage, you will lead the critical "front line" of our Security Operations Center. You are responsible for a team that reviews high-volume, low-fidelity security signals to qualify potential threats for our senior Analysis team. Your mission is to maximize detection surface area while serving as a strategic leader for the SOC's primary talent incubator. You will balance operational excellence—ensuring the "noise" is reviewed effectively—with a deep commitment to people development, preparing the next generation of security analysts for career progression.

Requirements

  • Experience: 4+ years of progressive experience in Security Operations (SOC), threat hunting, or incident response, with at least 3+ years in a leadership/management role.
  • Leadership Mastery: Proven ability to develop and mentor team members, specifically in a high-volume, entry-to-mid-level technical environment.
  • Analytical Mindset: Expert-level ability to identify and surface patterns in security data and translate those insights into solutions or process improvements.
  • Technical Knowledge: Deep understanding of the modern threat landscape, common attacker TTPs (e.g., suspicious inbox rules, persistence mechanisms), and SOC orchestration tools.
  • Communication: Outstanding ability to articulate the "root cause" of problems using first principles and present technical strategy to executive leadership.
  • Adaptability: A forward-thinking mindset with a passion for driving change in a cloud-first, fully remote environment.

Responsibilities

  • Team Leadership & Talent Pipeline: Lead, mentor, and manage a high-performing Triage team. Develop and hold regular career conversations, facilitating an inclusive environment and acting as a steward of company culture.
  • Operational Strategy: Define team priorities and set measurable goals (e.g., data reviewed, escalation quality, incidents identified. Identify and scope the team’s work in partnership with SOC leadership.
  • Signal & Escalation Oversight: Oversee the "Signal Review & Qualification" function to ensure rapid, consistent decision-making based on established playbooks. Ensure qualified threats are escalated with clear, concise context to the Analysis team.
  • Process Optimization: Identify patterns in "noisy" signal sources and provide feedback to detection engineering teams to tune out benign alerts. Drive the adoption of automation to improve triage efficiency and reliability.
  • Strategic Prioritization: In partnership with senior leaders, set the prioritization for lower-level analysts and ensure the team's project portfolio is aligned with company growth objectives.
  • Stakeholder Collaboration: Partner with the Analysis and Detection Engineering teams to ensure a seamless handoff process and minimize friction in the incident response lifecycle.
  • Budget & Resource Management: Responsible for the results, budgets, and hiring strategies for the Triage function.

Benefits

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth
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