Senior Manager Traffic Forecasting

International Air Transport Association (Iata) • Miami, FL

271d • Onsite

About The Position

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees' wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

Requirements

• University degree (Masters or PhD) in Business Administration, Economics, Air Transport / Airline Management or Aerospace Engineering, or similar degree.
• Minimum of 10 years of relevant consulting experience working on market studies and traffic forecasting related topics.
• Proven track record of delivering market studies and traffic forecasts related projects in the aviation industry.
• Solid knowledge of international aviation.
• Highly proficient in using Microsoft PowerPoint and Excel.
• Ability to use visualization software (e.g., PowerBI, Tableau) and use a high-level programming language for data analytics and charting (e.g., Python, R) is a plus.
• Prior experience working on consulting proposals and client presentations in the context of a reputable consulting firm.
• Excellent oral and written communication skills with the ability to write reports in English and present them to senior executive managers.
• Knowledge of Spanish is a definite plus; additional language such as Portuguese an advantage.
• Strong analytical, first-principle, critical thinking, business-oriented mindset.
• Valid US work permit.

Responsibilities

• Drive business development initiatives related to air travel demand consultancy services.
• Monitor the release of consultancy tenders relevant to air travel demand.
• Build and nurture relationships with key clients to proactively generate commercial opportunities for IATA Consulting.
• Identify and qualify business leads by ascertaining the client's needs, budget, and buying intent, the project's scope and timeline.
• Prepare technical and commercial proposals, including bottom-up budgets, using IATA Consulting's guidelines, templates, and leadership team guidance.
• Prepare and attend client presentations of those proposals, with support from the leadership team as and when required.
• Prepare/Coordinate consulting contracts for those opportunities awarded to IATA Consulting, using IATA Consulting' guidelines, templates, and senior team guidance.
• Lead and contribute to the delivery of Consulting projects, regionally in the Americas and occasionally elsewhere in the world.
• Supervise/coach junior consultants, internal IATA subject matter experts, and/or external subcontractors in their delivery of assigned components of the project.
• Contribute your own analysis, research, interviews, workshop facilitation, and written deliverables towards the delivery of the projects, including the development of Excel models and the preparation of PowerPoint presentations or Word reports.
• Attend and facilitate client or other stakeholder meetings (e.g., progress meetings, steering committees) as and when required.
• Perform project management activities on Consulting projects, including ensuring adherence to the contractually agreed scope, timeline, and budget.
• Manage junior consultants, IATA subject matter experts, and/or external subcontractors who may be assigned the project and ensure their timely and quality contributions to the delivery.
• Coordinate the contract variances, project extensions, invoicing milestones, etc. with the IATA Consulting Contract Officer supporting the project.
• Report to, and seek advice, guidance, and peer review from senior team members as and when needed to ensure swift progress and sound methodological choices.
• Provide quality assurance on the delivery and quality control on the deliverables.
• Manage the client relationship and satisfaction in the context of the project, including post-project feedback collection.
• Participate and present deliverables in client meetings as required.
• Document each opportunity and project, incl. updating its status in the pipeline, uploading all deliverables to the share library, preparing credentials, seeking formal client feedback, etc. at the end of every assignment to ensure accurate reporting of IATA Consulting's commercial performance over time.
• Feedback market intelligence to the Principal in charge of the definition of IATA Consulting's Traffic Forecasting offering.
• Follow internal procedures including providing timely self-appraisals, timesheets, expense reports, etc. in accordance with IATA policies and Consulting procedures.
• Proactively seek performance feedback and training.
• Mentor junior members of the Consulting team as appropriate, conduct their per-project performance appraisals, and participate in the recruitment process as a senior member of the Consulting team.
• Contribute to the design and roll-out of new consulting products and services as required.

Benefits

• Flexible work arrangements
• Travel benefits
• Family-friendly policies
• Equal pay
• Day off on your birthday
• Encouragement to participate in volunteering activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Education Level: Master's degree