Senior Manager, Third Party Operations

Fanatics • Tampa, FL

81d

About The Position

This position involves leading daily operations across 3rd Party Domestic Replenishment and Hot Market/Event Manufacturing, ensuring accuracy, timeliness, and quality in all product flows. The role requires managing and developing a team of managers and specialists, fostering accountability, efficiency, and professional growth. The successful candidate will build, onboard, and evaluate vendor partnerships, ensuring capacity, quality, cost, and speed while maintaining strong, collaborative relationships. Collaboration with Sales, Planning, Merchandising, Inventory, and Logistics is essential to align forecasts, inventory flow, and execution strategies. The role also includes serving as the primary escalation point during live events, balancing speed, quality, and cost in real-time decision making. Tracking and reporting on KPIs (Key Performance Indicators) including OTIF (On-Time In Full), SLA (Service Level Agreements), and vendor performance is crucial for driving continuous improvement initiatives. Additionally, the candidate will strengthen systems, reporting, and workflows that support both steady-state replenishment and high-pressure hot market execution, identify bottlenecks, implement solutions, and establish best practices that enhance overall team and vendor performance. Travel to key markets and facilities to oversee on-the-ground operations, resolve issues in real time, and ensure seamless execution and partner accountability is also required.

Requirements

• 6+ years of experience in operations, supply chain, or event-driven production.
• At least 2 years in a leadership role.
• Demonstrated success leading teams in both steady and fast-paced environments.
• Strong vendor management skills.
• Experience managing performance against KPIs and vendor scorecards.
• Strong knowledge of apparel production timelines and quality standards preferred.
• Proven experience managing 3rd party vendors and supply chain partners.
• Solid background in manufacturing and logistics processes.
• Excellent communication, organizational, and cross-functional collaboration skills.
• Strong knowledge of major sports leagues and special event dynamics.
• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or a related field preferred.
• Ability to travel up to 25% to support vendors, events, and onsite execution.
• Advanced proficiency in Microsoft Excel and the Microsoft 365 suite.

Responsibilities

• Lead daily operations across 3rd Party Domestic Replenishment and Hot Market/Event Manufacturing.
• Manage and develop a team of managers and specialists.
• Build, onboard, and evaluate vendor partnerships.
• Collaborate with Sales, Planning, Merchandising, Inventory, and Logistics.
• Serve as the primary escalation point during live events.
• Track and report on KPIs including OTIF and SLA.
• Strengthen systems, reporting, and workflows.
• Identify bottlenecks and implement solutions.
• Travel to key markets and facilities.
• Manage calendar adherence and drive efficiency.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees