Senior Manager - Technical Project Management - Agile, Scrum - Amex Offers & Digital Media
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms How will you make an impact in this role? Drives continuous improvement across teams by coaching leaders and teams in Lean-Agile practices and mindsets. Leads technology projects by strategically planning, allocating resources, managing risks, tracking progress, and ensuring effective stakeholder communication to achieve organizational objectives.
Requirements
- Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred
- Detailed Knowledge of Agile/Scrum/SAFe/Lean methodologies
- Proven track record in Technical Project Delivery across all disciplines including Agile Scrum & Kanban
Responsibilities
- Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives
- Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness
- Facilitates Agile Ceremonies across multiple Delivery Teams
- Drives project quality by improving process gaps and increase efficiency and productivity
- Ensures compliance with Software Development Life Cycle (SDLC) standards across the Scrum Teams and Agile Release Train (ART)
- Interprets relevant portfolio, Release Train, and team-level metrics
- Tracks and reports financial spend across all funding lines
- Live the Agile and SAFe Values and Principles
- Encourage diversity of thought and demonstrate an open mindset.
- Foster a culture of trust and leadership in others.
- Champion a learning culture to drive continuous improvements and standardization.
- Respectfully and purposefully challenge the status quo.
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
